1&1 threatening to sue me

.Andy · 05-22-2011, 10:42 PM

Hello,

I got notification from a debt collection agency a week or so ago that 1&1 is attempting to collect on a domain that should of expired and I purposly set all m ydomains to auto delete because I typically sell them or never get started with the project within the year.
????: NamePros.com http://www.namepros.com/warnings-and-alerts/715873-1-and-1-threatening-sue-me.html

They want like 75$ in collection fees and 25$ (for apparently 2 years past domain registration).

Problems I adressed to there rep which they don't seem to care about;

I was a minor at the time

I don't have any assets so it would be a big waste of time but any suggestions on what else I should do. The phone number they had on record was my old cell so they can't bother me to much (just send letters to my parents house while I'm away at college)

carob · 05-22-2011, 11:23 PM

Complain to the relevant outside authorities. Take screenshots of ALL relevant data in your account, save all emails.

Make sure you are dealing with their complaints department, not one of the other runaround departments. It helps if every time you email them and you get a survey giving you the chance to rate how much they helped, give the lowest possible rating and use words like "fraud" and "criminal" in the survey.

And keep away from that company in future, nothing but trouble, a LOT of people have had your experience with them.

Talking to the debt collectors would probably be a waste of time, you need to hit 1 and 1 hard to make them back off - they do this to many, many people. Keep telling them they have a bad reputation and are losing customers, and that you are going to tell everyone what they did to you.

BeZazz · 05-23-2011, 01:24 AM

Just be careful defaults can come back and haunt you in years to come. So I suggest you don’t just forget about it but take the time to get it wiped or paid.

carob · 05-23-2011, 01:36 AM

A lot of people have had probs with 1and1 - they deliberately make it almost impossible to stop a domain renewing, you have to go through a many step procedure that is hard to discover, let alone carry out.

Any time you go through that procedure, I STRONGLY advise you to request email confirmation from them that the domain will not renew and you will not be charged. If you don't get that confirmation then they will renew it and threaten you, that is their system and no matter what you say they will just keep saying no you have to pay. So if they confirmed that the domain was not to renew it makes their plan a bit harder to carry out and shows them for what they are.
????: NamePros.com http://www.namepros.com/showthread.php?t=715873

Just a few angry ex-customers here...

http://oneandonesucks.blogspot.com/2...d-1-sucks.html

http://elliottback.com/wp/1and1-sucks/

http://1and1sucksass.blogspot.com/

HeyNow · 05-23-2011, 05:20 AM

Originally Posted by carob

A lot of people have had probs with 1and1 - they deliberately make it almost impossible to stop a domain renewing, you have to go through a many step procedure that is hard to discover, let alone carry out.

????: NamePros.com http://www.namepros.com/showthread.php?t=715873
Who is the owner or head of 1and1? Is it someone who gets glowing accolades from some of the domainer media?

maxeaus · 05-23-2011, 06:49 AM

Originally Posted by HeyNow

Who is the owner or head of 1and1? Is it someone who gets glowing accolades from some of the domainer media?

Apparently they own 41% of Sedo, which certainly explains a few things IMO............
????: NamePros.com http://www.namepros.com/showthread.php?t=715873

Basically they have won the SCUMBAG domain company of the year award on numerous occasions.

They wouldn't have the balls to show their faces round these parts.

**lll** · 05-23-2011, 07:57 AM

Pay the hundred and never use this company again. IMO

carob · 05-23-2011, 08:14 AM

BTW even if you no longer have domains there they will bill you for them because they say you have not completed the weird and difficult procedure to cancel the "contracts" for them, and they claim that must occur before the renewal date. Very dubious but that is what happens.

So make sure that they confirm to you that you have cancelled EVERYTHING.

XeHSean · 05-23-2011, 10:40 AM

Tell the collection agency that you have no intention of paying the debts and to stop calling you, problem solved

Yeodo · 05-23-2011, 11:39 AM

I think this is really disapponting that it appears that this company is operating in quite a shifty way.

I certainly would enjoy a day in court with them.

It seems a few of these companies think that deceiving you into buying products and renewals is legitimate business practice and It seems that some of their practices are very questionable.

Theres no exuse for bad customer service.

Dont hide from the debt you have but try to talk to them more.

JB Lions · 05-23-2011, 12:36 PM

I didn't see any threat to sue in your post, just a debt collection agency. Had plenty of those in my younger years, damn Columbia House and BMG

Just pay it off, your credit history is very important. After you pay it off, check to make sure it's been removed from your record. You can check for free (everybody should do this) at - https://www.annualcreditreport.com/cra/index.jsp
????: NamePros.com http://www.namepros.com/showthread.php?t=715873

You can do that once a year for free.

If not, it's going to stay on your record for like 7 years. It can affect an apartment you're trying to get into, employment, loans, credit etc. It's just not worth the hassle.

Just avoiding them as some suggested and saying problem solved, is not correct. Like I said, this will affect you later down the line. You might be completely in the right and want to fight this, that's up to you but I would figure in the costs. I would just pay it and get it over with, move on with life, keep your credit in check.

*bulkdomainz* · 05-23-2011, 03:44 PM

The problem with 1and1 starts when you want to say goodbye to them . . . ! It's one of those companies I'll never have anything to do with again! Never give 1and1 your credit or debit card details!

mhdoc · 05-23-2011, 05:27 PM

The collection letter I got from them said I had 30 days to dispute the validity of the debt. I did that and didn't hear from them again.

RazorNF · 05-23-2011, 08:09 PM

1&1 is nortoriously famous for this. There is no shortage of horror stories on the net regarding their billing and renewal practices.

Even if you have gotten the auth code and have transferrred a domain away from them - you WILL still get billed by them a year later, unless you go through all the steps they require in order to cancel the billing.

And there is no way to turn-off autorenew with either their domains are hosting packages.

From what I recall reading, they go after all EU-based customers who don't pay up.

In all likelyhood, the collections agency won't make much effort to collect on such a small amount, but what they MAY do is file a note with the relevant credit bureaus to hurt your credit rating.

.Andy · 05-24-2011, 07:48 PM

The thing is they have a prepaid debit gift card. I never put out my cc online (until like last month). So they have nothing to tie it to my phone number changed. I got a letter in the mail at my grandma (who I use to live with and is now in the hospitals) house. But I was a minor so they cna't claim they had a contract to auto renew or to collect. Should I ignoor it or encourrage them them to as I was a minor and theres no legal basis.

CrackFeed.Com · 05-25-2011, 05:30 AM

If it goes on your credit you can sue them big time. They have to take certain steps to put it on your credit and those steps cannot be completed properly in this case.

ODST.com · 05-25-2011, 08:32 AM

Originally Posted by DomainerHelper

If it goes on your credit you can sue them big time. They have to take certain steps to put it on your credit and those steps cannot be completed properly in this case.

Just an FYI from my personal experience once it goes to the debt collection agency you are done for. I paid mine the first time they called to collect and they still reported it to the credit bureau only with a PAID notation next to it.

CrackFeed.Com · 05-25-2011, 08:35 AM

No, if it goes to credit you contact a lawyer. It is fraud for them to do this and they cannot report an item to your credit in this manner and it would bring you serious compensation.

05-22-2011, 10:42 PM	THREAD STARTER #1 (permalink)
.Andy NamePros Regular Join Date: Feb 2007 Posts: 666	1&1 threatening to sue me Hello, I got notification from a debt collection agency a week or so ago that 1&1 is attempting to collect on a domain that should of expired and I purposly set all m ydomains to auto delete because I typically sell them or never get started with the project within the year. ????: NamePros.com http://www.namepros.com/warnings-and-alerts/715873-1-and-1-threatening-sue-me.html They want like 75$ in collection fees and 25$ (for apparently 2 years past domain registration). Problems I adressed to there rep which they don't seem to care about; I was a minor at the time I don't have any assets so it would be a big waste of time but any suggestions on what else I should do. The phone number they had on record was my old cell so they can't bother me to much (just send letters to my parents house while I'm away at college)

05-22-2011, 11:23 PM	#2 (permalink)
carob NamePros Regular Join Date: Mar 2009 Posts: 546	Complain to the relevant outside authorities. Take screenshots of ALL relevant data in your account, save all emails. Make sure you are dealing with their complaints department, not one of the other runaround departments. It helps if every time you email them and you get a survey giving you the chance to rate how much they helped, give the lowest possible rating and use words like "fraud" and "criminal" in the survey. And keep away from that company in future, nothing but trouble, a LOT of people have had your experience with them. Talking to the debt collectors would probably be a waste of time, you need to hit 1 and 1 hard to make them back off - they do this to many, many people. Keep telling them they have a bad reputation and are losing customers, and that you are going to tell everyone what they did to you. __________________ This is political opinionpoll.me \| free recipes for drinks on your phone and tapforex.com for currency \| energy meters digital archery \| walletdeal \| shopfor3d.com \| casino cloud \| mobilehealthcarestore \| 3dfashionistas \| e-bike.tv \| carwallets.com \| ebookreader

05-23-2011, 01:24 AM	#3 (permalink)
BeZazz Senior Member Join Date: Aug 2006 Location: Australia Posts: 1,362 Follow @bezazz	Just be careful defaults can come back and haunt you in years to come. So I suggest you don’t just forget about it but take the time to get it wiped or paid. __________________ Dolphins OMFG! BeZazz [US/UK] Low Cost Friendly Hosting 33% Discount Coupon 33-NPS

05-23-2011, 01:36 AM	#4 (permalink)
carob NamePros Regular Join Date: Mar 2009 Posts: 546	A lot of people have had probs with 1and1 - they deliberately make it almost impossible to stop a domain renewing, you have to go through a many step procedure that is hard to discover, let alone carry out. Any time you go through that procedure, I STRONGLY advise you to request email confirmation from them that the domain will not renew and you will not be charged. If you don't get that confirmation then they will renew it and threaten you, that is their system and no matter what you say they will just keep saying no you have to pay. So if they confirmed that the domain was not to renew it makes their plan a bit harder to carry out and shows them for what they are. ????: NamePros.com http://www.namepros.com/showthread.php?t=715873 Just a few angry ex-customers here... http://oneandonesucks.blogspot.com/2...d-1-sucks.html http://elliottback.com/wp/1and1-sucks/ http://1and1sucksass.blogspot.com/ __________________ This is political opinionpoll.me \| free recipes for drinks on your phone and tapforex.com for currency \| energy meters digital archery \| walletdeal \| shopfor3d.com \| casino cloud \| mobilehealthcarestore \| 3dfashionistas \| e-bike.tv \| carwallets.com \| ebookreader

05-23-2011, 07:57 AM	#7 (permalink)
lll ... Join Date: Sep 2009 Posts: 2,363	Pay the hundred and never use this company again. IMO __________________

05-23-2011, 08:14 AM	#8 (permalink)
carob NamePros Regular Join Date: Mar 2009 Posts: 546	BTW even if you no longer have domains there they will bill you for them because they say you have not completed the weird and difficult procedure to cancel the "contracts" for them, and they claim that must occur before the renewal date. Very dubious but that is what happens. So make sure that they confirm to you that you have cancelled EVERYTHING. __________________ This is political opinionpoll.me \| free recipes for drinks on your phone and tapforex.com for currency \| energy meters digital archery \| walletdeal \| shopfor3d.com \| casino cloud \| mobilehealthcarestore \| 3dfashionistas \| e-bike.tv \| carwallets.com \| ebookreader

05-23-2011, 10:40 AM	#9 (permalink)
XeHSean NamePros Regular Join Date: Apr 2008 Posts: 371 Follow @xesolutions	Tell the collection agency that you have no intention of paying the debts and to stop calling you, problem solved __________________ █ XeHost.net - Hosting websites since 1999! █ Shared Hosting, Reseller Hosting, VPS Hosting, and Dedicated Servers █ Free WHMCS, End-User Support, and WHMReseller for Reseller Hosting Packages! █ Follow us on Twitter - new special every Sunday! @XeHost

05-23-2011, 11:39 AM	#10 (permalink)
Yeodo NamePros Regular Join Date: Dec 2010 Location: Bristol Posts: 438	I think this is really disapponting that it appears that this company is operating in quite a shifty way. I certainly would enjoy a day in court with them. It seems a few of these companies think that deceiving you into buying products and renewals is legitimate business practice and It seems that some of their practices are very questionable. Theres no exuse for bad customer service. Dont hide from the debt you have but try to talk to them more. __________________ Protect Yourself

05-23-2011, 12:36 PM	#11 (permalink)
JB Lions Senior Member Join Date: Apr 2010 Location: Orlando Posts: 1,014 Follow @JBLions	I didn't see any threat to sue in your post, just a debt collection agency. Had plenty of those in my younger years, damn Columbia House and BMG Just pay it off, your credit history is very important. After you pay it off, check to make sure it's been removed from your record. You can check for free (everybody should do this) at - https://www.annualcreditreport.com/cra/index.jsp ????: NamePros.com http://www.namepros.com/showthread.php?t=715873 You can do that once a year for free. If not, it's going to stay on your record for like 7 years. It can affect an apartment you're trying to get into, employment, loans, credit etc. It's just not worth the hassle. Just avoiding them as some suggested and saying problem solved, is not correct. Like I said, this will affect you later down the line. You might be completely in the right and want to fight this, that's up to you but I would figure in the costs. I would just pay it and get it over with, move on with life, keep your credit in check.

05-23-2011, 03:44 PM	#12 (permalink)
bulkdomainz NamePros Supporter Join Date: Sep 2010 Posts: 432	The problem with 1and1 starts when you want to say goodbye to them . . . ! It's one of those companies I'll never have anything to do with again! Never give 1and1 your credit or debit card details! __________________ RESELLER PRICING at DOMAINSHOSTINGDESIGN.COM - PM your Account No before any purchaseClick here to see my domains for sale *****PM offers for: Facelift.tv NTA.tv MBI.tv GP.RS UnlockMobil.es CURRENCY.ws Projection.tv Funf.tv Camcorde.rs Jingle.tv CandidApps.com Sinfonietta.tv SUBSCRIBER.TV CH10.TV Last edited by bulkdomainz; 05-23-2011 at 03:46 PM. Reason: ommitted words

05-23-2011, 05:27 PM	#13 (permalink)
mhdoc Senior Member Join Date: May 2007 Posts: 1,132	The collection letter I got from them said I had 30 days to dispute the validity of the debt. I did that and didn't hear from them again.

05-23-2011, 08:09 PM	#14 (permalink)
RazorNF Senior Member Join Date: May 2006 Posts: 1,221	1&1 is nortoriously famous for this. There is no shortage of horror stories on the net regarding their billing and renewal practices. Even if you have gotten the auth code and have transferrred a domain away from them - you WILL still get billed by them a year later, unless you go through all the steps they require in order to cancel the billing. And there is no way to turn-off autorenew with either their domains are hosting packages. From what I recall reading, they go after all EU-based customers who don't pay up. In all likelyhood, the collections agency won't make much effort to collect on such a small amount, but what they MAY do is file a note with the relevant credit bureaus to hurt your credit rating.

05-24-2011, 07:48 PM	THREAD STARTER #15 (permalink)
.Andy NamePros Regular Join Date: Feb 2007 Posts: 666	The thing is they have a prepaid debit gift card. I never put out my cc online (until like last month). So they have nothing to tie it to my phone number changed. I got a letter in the mail at my grandma (who I use to live with and is now in the hospitals) house. But I was a minor so they cna't claim they had a contract to auto renew or to collect. Should I ignoor it or encourrage them them to as I was a minor and theres no legal basis.

05-25-2011, 05:30 AM	#16 (permalink)
CrackFeed.Com Account Suspended Join Date: Dec 2008 Location: Boston, Ma Posts: 650 Follow @CrackFeed	If it goes on your credit you can sue them big time. They have to take certain steps to put it on your credit and those steps cannot be completed properly in this case.

05-25-2011, 08:35 AM	#18 (permalink)
CrackFeed.Com Account Suspended Join Date: Dec 2008 Location: Boston, Ma Posts: 650 Follow @CrackFeed	No, if it goes to credit you contact a lawyer. It is fraud for them to do this and they cannot report an item to your credit in this manner and it would bring you serious compensation.

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