IntrustDomains.com

Spade · 06-18-2010, 06:17 AM

A newer drop catcher that is having a difficult time honoring refunds. Currently I am waiting on 3 days since requesting a refund and am waiting on 2 days response from them after repeated emails.

I recommend staying away from this company if you value your domains and money. There are major ethical questions involved in their practices, on top of their poor customer service and so far, lack of returning funds.

Spade · 06-21-2010, 06:19 AM

I am still waiting on this company to even respond to my requests. I have sent over almost a dozen emails. No excuse for such bad business practices.

Fork · 08-03-2010, 07:09 PM

Any luck Spade? I'm stuck in the same hole. About to call my credit card company.

lambda123 · 10-14-2010, 09:01 AM

Wondering whether I should backorder a domain in InTrust domain.
Since the domain's current registrar is Intrust, is there a possibility that they catch the domain?

Any advices on this?

lambda123 · 10-15-2010, 10:33 AM

Any advice would be greatly appreciated

crazydomaindeals · 10-15-2010, 04:19 PM

in 2 words ....

STAY AWAY !!!

vc · 10-15-2010, 04:29 PM

I've received plenty of spam from these clowns.

Not cool.

Erdy · 10-15-2010, 04:49 PM

Avoid intrust domains at all cost.

You should stay away from them because, they don't guarantee to give you the domain you backordered if they manage to catch it. Instead they think it is all right to catch your domain, then keep the domain for themselves and put it up for sale for a few thousand USD on their website.

There is a long thread about them here:
http://www.namepros.com/expired-doma...ustdomain.html

Basically they are collecting information from domainers about what domains are worth to catch and then use this information for themselves.

They think this is an acceptable practice. I copied this text from their website a while ago:

Quote:

...when InTrust Domains catches a domain, it is delivered in the following order:
1. If we have a Priority Offer on the domain, then the backorders are not delivered and the domain is sold to our priority offer. This problem will go away with the auctions starting July 15 or earlier.
????: NamePros.com http://www.namepros.com/warnings-and-alerts/662265-intrustdomains-com.html
2. Domains are delivered first-come, first-served for backorders.

Any dropcatcher who does not guarantee to give you the domain you backordered after they manage to catch it should be avoided.

1rrr1 · 10-15-2010, 08:14 PM

Pretty rubbish. Using other people's time to scan lists and backorder, and then they keep your domains. What a joke.

Erdy · 10-15-2010, 08:31 PM

One domainer created a website explaining his experience:
http://intrustdomainssucks.com/

I think intrust domains are shooting themselves in the foot. With so much bad publicity they might as well change their name and start over.

I think they genuinely believed it was all right to compete with your own customers and they had a hard time understanding what is wrong with keeping those domains to themselves which is totally mind blowing.

1rrr1 · 10-15-2010, 09:00 PM

Interesting thing is they have such a good platform, and they come into the marketplace being able to beat out snapnames/pool/namejet etc. Just need to get their act together.

***twomoon*** · 10-30-2010, 05:00 AM

Just for the info. If it is kinda off topic please delete my post.
I'm not registered at Intrust.

Today i've got an e-mail:

Priority Domain Availability Notice for ...............com:

In the next few days, .........com will be listed for sale. Since you have a similar domain name, I thought you might be interested in acquiring vivatravel.com.

You can confirm your interest in the domain .........com by filling out the form here: .................
????: NamePros.com http://www.namepros.com/showthread.php?t=662265

After I receive a confirmation that you are interested in the domain ........com, I will be in touch with you promptly to make arrangements.

I look forward to hearing back from you.

Sincerely,
Arthur Simmons
InTrust Domains
2316 N. Wahsatch Ave., #108
Colorado Springs, CO 80907

AdamFL · 10-30-2010, 11:00 AM

I was expecting to read some reviews. I have to admit that sometimes they do a good job getting some great names!

***Makis.TV*** · 01-18-2011, 03:36 AM

I should have read this topic before dealing with intrustdomains.
I placed a backorder with them for a domain that would drop on 14th of Jan.
I paid $59.99 for the backorder 4 days before the drop date, backorder is first come first serve so I was the only one chasing it.
Domain dropped, whois shows intrustdomains details, my profile page on intrustdomains backend shows domain on my backorder list but I dont see it listed in my domains list.
I also looked on missed backorders tab but its doesnt show there either.

No email notification from intrustdomains about backorder, no refund, nothing.

It seems they used my taste to grab the domain and they are keeping it for themselves.
I already contacted their live support and I was told they are going to notify me by email in a few hours that their offices open.

vc · 05-06-2011, 05:50 PM

Intrust has been raping my inbox for the last week. They used the following domains.

UTBEEHIVE.COM
RAVINS.COM
LOCKCORP.COM
BEINGHANDY.COM
ASHCANADS.COM
NRIACCOUNTS.COM
INVERT-MINI.COM/1
UFCBACKTALK.COM/1
SUNIBIZA.COM
BCFSA.COM
VOLVOR.COM
APISTUDIO.COM
EFAGENCY.COM
ANTASARIM.COM/1
MARCOADS.COM/1
CHATHURA.COM
CHEAPFLIKS.COM/1
CPWORLDWIDE.COM/1
K116.COM

steer clear

06-18-2010, 06:17 AM	THREAD STARTER #1 (permalink)
Spade NamePros Expert Join Date: Sep 2006 Location: Carlsbad, CA Posts: 7,848	IntrustDomains.com A newer drop catcher that is having a difficult time honoring refunds. Currently I am waiting on 3 days since requesting a refund and am waiting on 2 days response from them after repeated emails. I recommend staying away from this company if you value your domains and money. There are major ethical questions involved in their practices, on top of their poor customer service and so far, lack of returning funds. __________________ Read my Blog! NameBio.com - Search The Domain Sales Index Buying LLLL.com's ending in "CA"

06-21-2010, 06:19 AM	THREAD STARTER #2 (permalink)
Spade NamePros Expert Join Date: Sep 2006 Location: Carlsbad, CA Posts: 7,848	I am still waiting on this company to even respond to my requests. I have sent over almost a dozen emails. No excuse for such bad business practices. __________________ Read my Blog! NameBio.com - Search The Domain Sales Index Buying LLLL.com's ending in "CA"

08-03-2010, 07:09 PM	#3 (permalink)
Fork NamePros Regular Join Date: May 2005 Location: California Posts: 620	Any luck Spade? I'm stuck in the same hole. About to call my credit card company. __________________ ◊ Kevin I.

10-15-2010, 04:29 PM	#7 (permalink)
vc NamePros Regular Join Date: Sep 2010 Posts: 289	I've received plenty of spam from these clowns. Not cool. __________________ vanilla.me - New/Transfer/Renew: $15 - The sweetest ccTLD Registrar

10-15-2010, 08:14 PM	#9 (permalink)
1rrr1 NamePros Expert Join Date: Jun 2004 Posts: 6,286	Pretty rubbish. Using other people's time to scan lists and backorder, and then they keep your domains. What a joke. __________________ Drop Catching Services - Click here for more info Especially effective for .co, .in and .co.in domains. I also offer drop lists for these extensions.

10-14-2010, 09:01 AM	#4 (permalink)
lambda123 New Member Join Date: Sep 2010 Posts: 6	Wondering whether I should backorder a domain in InTrust domain. Since the domain's current registrar is Intrust, is there a possibility that they catch the domain? Any advices on this?

10-15-2010, 10:33 AM	#5 (permalink)
lambda123 New Member Join Date: Sep 2010 Posts: 6	Any advice would be greatly appreciated

10-15-2010, 04:19 PM	#6 (permalink)
crazydomaindeals Senior Member Join Date: Jun 2010 Location: Van Nuys, CA Posts: 2,511 Follow @crazydomaindeal	in 2 words .... STAY AWAY !!!

10-15-2010, 08:31 PM	#10 (permalink)
Erdy Senior Member Join Date: Sep 2006 Location: London, UK Posts: 1,900	One domainer created a website explaining his experience: http://intrustdomainssucks.com/ I think intrust domains are shooting themselves in the foot. With so much bad publicity they might as well change their name and start over. I think they genuinely believed it was all right to compete with your own customers and they had a hard time understanding what is wrong with keeping those domains to themselves which is totally mind blowing.

10-15-2010, 09:00 PM	#11 (permalink)
1rrr1 NamePros Expert Join Date: Jun 2004 Posts: 6,286	Interesting thing is they have such a good platform, and they come into the marketplace being able to beat out snapnames/pool/namejet etc. Just need to get their act together. __________________ Drop Catching Services - Click here for more info Especially effective for .co, .in and .co.in domains. I also offer drop lists for these extensions.

10-30-2010, 05:00 AM	#12 (permalink)
*twomoon* Lead farmer Join Date: May 2008 Location: Voodoo.TV Posts: 3,946 Follow @Voodoo_TV	Just for the info. If it is kinda off topic please delete my post. I'm not registered at Intrust. Today i've got an e-mail: Priority Domain Availability Notice for ...............com: In the next few days, .........com will be listed for sale. Since you have a similar domain name, I thought you might be interested in acquiring vivatravel.com. You can confirm your interest in the domain .........com by filling out the form here: ................. ????: NamePros.com http://www.namepros.com/showthread.php?t=662265 After I receive a confirmation that you are interested in the domain ........com, I will be in touch with you promptly to make arrangements. I look forward to hearing back from you. Sincerely, Arthur Simmons InTrust Domains 2316 N. Wahsatch Ave., #108 Colorado Springs, CO 80907

10-30-2010, 11:00 AM	#13 (permalink)
AdamFL New Member Join Date: Oct 2010 Location: Florida, USA Posts: 17 Follow @iMaroc	I was expecting to read some reviews. I have to admit that sometimes they do a good job getting some great names! __________________ I'm missing a toe.

01-18-2011, 03:36 AM	#14 (permalink)
*Makis.TV* Business Member Join Date: Jan 2007 Location: Glyfada, Greece Posts: 2,826 Follow @makismour	I should have read this topic before dealing with intrustdomains. I placed a backorder with them for a domain that would drop on 14th of Jan. I paid $59.99 for the backorder 4 days before the drop date, backorder is first come first serve so I was the only one chasing it. Domain dropped, whois shows intrustdomains details, my profile page on intrustdomains backend shows domain on my backorder list but I dont see it listed in my domains list. I also looked on missed backorders tab but its doesnt show there either. No email notification from intrustdomains about backorder, no refund, nothing. It seems they used my taste to grab the domain and they are keeping it for themselves. I already contacted their live support and I was told they are going to notify me by email in a few hours that their offices open. __________________ Check your Speed Test in just a few seconds Domain blogging, hosting tips, wordpress theme reviews and development Kids and Teens Alopecia Online Convert your psd layout 2 joomla template

05-06-2011, 05:50 PM	#15 (permalink)
vc NamePros Regular Join Date: Sep 2010 Posts: 289	Intrust has been raping my inbox for the last week. They used the following domains. UTBEEHIVE.COM RAVINS.COM LOCKCORP.COM BEINGHANDY.COM ASHCANADS.COM NRIACCOUNTS.COM INVERT-MINI.COM/1 UFCBACKTALK.COM/1 SUNIBIZA.COM BCFSA.COM VOLVOR.COM APISTUDIO.COM EFAGENCY.COM ANTASARIM.COM/1 MARCOADS.COM/1 CHATHURA.COM CHEAPFLIKS.COM/1 CPWORLDWIDE.COM/1 K116.COM steer clear __________________ vanilla.me - New/Transfer/Renew: $15 - The sweetest ccTLD Registrar

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)