$1,080 got Charge back by Paypal after domain name transfer
On July 3rd, I sold 2 domain names 25F.com and 9EG.com on DigitalPoint Forum to a very reputed member: worldman, he contacted me several times and then agreed the deal at $650 for 25F.com and $430 for 9EG.com, he sends me money via paypal and I moved domain names to "his" godaddy account:
Customer #: 21825575
E-mail: craigbase441@gmail.com
then, the next day, I received a 2 charge backs from paypal, they told me that person's paypal account got hacked so they will need to return the money to the buyer, and they told me since domain names are intangible goods, it is not covered by paypal seller protection policy, though I tried my best to provide whois, forum msg screen host info, the money will most likely be returned to the buyer.
I contacted the worldman on DP, and was told that his account got hacked, so it was not him. I really feel helpless rightnow as a domain seller, I am not quite sure what should I do now in this case. I would appreciate any suggestions from you guys. and also be aware the scammer who is using craigbase441@gmail.com!!!
Call GoDaddy, The name has been successfully transferred and the name servers shows the same! Provide godaddy the same scrresnhost, documents and transaction details along with the chat logs if any.
Will be waiting for the update. Let us know whats happening ....
Last edited by dipen99@yahoo.com : 07-05-2008 at 09:51 PM.
Reason: Will be waiting for the update. Let us know whats happening ....
With godaddy you get 14 days to contact them after a transfer I believe - it says something like that on the bottom of the transfer confirmation email. You can click a link to cancel it or something?
When someone offers you more money than your names are worth, ignore them.
Call godaddy immediately.
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I feel sorry for you. Usually there isnt much to do in cases like this with Godaddy and Paypal. It is a common issue here and DP. Always use an escrow next time if the domain is over $100
after thinking on this from the day it got happend....
i got a solution for this, may be it satisfies 70% of our need, but not to ignore this.
ok, from next time if we received any payment from paypal
1. we will send a sample email to the buyer email address as it is in payment that we received.
2. buyer need to click on the link on that email that sent from seller (or) he need to verify by replying to that email.
3. It confirms that we got payment from real buyer with his knowledge ( I mean from the real owner of the paypal account)
4. then we will transfer the domains to the buyer, that whatever he purchased
5. how this sounds............ i may guess for scammers, hacking of both paypal and email accounts, probably a difficult task, then hacking paypal, by sending some spoof or phishing emails.
let me know what you think on this !!!!!!?
an easy and affordable solution,
if paypal introduces this system, then we can actually receive the real funds from real owner after only the stage(2) got completed.
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They probably hacked there email first before hacking there paypal if indeed it was hacked, seems to me some of these accounts might not actually be stolen and just the owner pretending..
The sad thing is...you can never really tell if an DP account is hacked unless you PM a mod and ask them if there are weird IP changes on their account.