PolurNET hosting....so far so good!

jayl · Aug 3, 2005

Hey all,

I signed up with PolurNET for reseller hosting yesterday and I must admit I'm very impressed so far. When I accessed the order page of their website, one of the PolurNET staff immediately initiated a chat with me in order to guide me through the order process. I was delighted with this level of service, I really didn't expect it with their prices being so cheap!

There was a glitch in the order form, but thanks to the PolurNET staff member, this was fixed immediately and did not affect my order at all.

I can't really comment on uptime and speed issues just yet, but cPanel and WHM are loading very fast and it all looks good so far. I'll be sure to report back in a couple of weeks with an update on these issues.

J.

PolurNET · Aug 3, 2005

Thanks a lot for your kind comments and feedback, jayl, it is a pleasure working directly with our customers!

We are certain you will feel at ease with your new plan and impressed with our level of service... it's our way of ensuring all clients are treated with respect and remain worry-free!

Best Regards,
Anand
Chief of Operations
PolurNET Communications

hotrod12 · Aug 3, 2005

Wow that is neat feature they have that a staff member talks to once you reach the order page, I only saw that one other place and they actually had it on each page and it was a popup, very annoying but they seem great.

PolurNET · Aug 3, 2005

hotrod12 said:
Wow that is neat feature they have that a staff member talks to once you reach the order page, I only saw that one other place and they actually had it on each page and it was a popup, very annoying but they seem great.

:hehe: We actually like to initiate conversations with visitors most of the time, since it makes them get used to the friendly environment and see how we handle their questions right away. We have the live chat available on every page, but only initiate once per session if possible

Regards

vip-ip · Aug 3, 2005

Good hosting, it was down only once, I'm their customer for about a month now, and the downtime was about 1-2 minutes, Ialmost didn't notice it

I like their support, which is the best I have had in my entire online hosting search. Good hoster, recommended

webmasterinfo · Aug 3, 2005

Also using PolurNET and i must say its a great host with superb support!
Strongly recommended! Will use PolurNET to all my projects!

WMI

vip-ip · Aug 3, 2005

It's PolurNET not polar

))

PolurNET · Aug 3, 2005

vip-ip said:
It's PolurNET not polar ))

:hehe: Thanks to everyone for the positive reviews, much appreciated! Best of luck with the hosting

danieloffice · Aug 3, 2005

Yes, Polurnet is a very good hosting. Execellent support.

I knew nothing about hosting website, but since I signed up with them 2 months ago, they help me, and bring me up to speed to managing my websites. Now, I have more than 10 websites hosted by them, and everything is smooth.

Thanks to all the staff in Polurent, and I am sure you all are my good business partner.

kjnetworks · Aug 4, 2005

I would like to ad a comment also. I have been with Polurnet for several months now and the staff has always been very helpful and I have not had any problems with down time. I have a resellers plan and have 8 sites hosted with them.

You have made a good choice to go with Polurnet. You will not be disapointed.

Anand and the rest of the staff are great!

Valiant · Aug 12, 2005

I signed up for polurnet today, the sales live chat helped me to consider which package was best all questions were replied to.Although there was a little problem with the quota for my account that was sorted quickly plus whatever problem i had i used live chat didnt wait long which is a bonus and there customer service is excellent,Im quite new to the hosting part so i will leave comment after

many thanks

PolurNET · Aug 13, 2005

Valiant said:
I signed up for polurnet today, the sales live chat helped me to consider which package was best all questions were replied to.Although there was a little problem with the quota for my account that was sorted quickly plus whatever problem i had i used live chat didnt wait long which is a bonus and there customer service is excellent,Im quite new to the hosting part so i will leave comment after

many thanks

Thanks, Gaz, it was a pleasure serving you as well!

Enjoy your new account, we'll definately continue to exceed your expectations on support, reliability and efficiency.

Regards,
Anand
Chief of Operations
PolurNET Communications

user-7256 · Aug 20, 2005

I just registered and so far, it's great. The only thing I don't like too much is the fact that their live support is "online", but I would ask a question and it would say, after a few minutes, please send us an email.

If their live support that was online was really online, A+. Right now just A

But good job. Very impressed.

PolurNET · Aug 20, 2005

Sometimes we're serving other customers, thus it shows a leave a message icon, since we're busy. But during normal business hours we have many staff members online, so we can handle a larger number of requests.

Thanks for choosing us!

Coastalguy · Aug 27, 2005

Anand has been super helpful, putting up with all my "stupid" questions.

Thanks for your patience and your great service!

:tu:

ST

Robson · Aug 27, 2005

Good to hear a decent review of a company

fonzie_007 · Jan 23, 2006

Is everyone still happy with their service at PolurNet? I thinking about signing up for their hosting service, but just wanted to know if everyone is still happy with them.

IAmAllanShore · Jan 23, 2006

fonzie_007 said:
Is everyone still happy with their service at PolurNet? I thinking about signing up for their hosting service, but just wanted to know if everyone is still happy with them.

I am as of today. I run a vBulletin board with a number of cronjobs and other automated features and achieve over a 99.99% run-success percentage. I've never had trouble accessing the site, and the speed has been top notch even with all of their added customers.

Allan = Very Happy with PolurNet

-Allan :gl:

fonzie_007 · Jan 23, 2006

Thanks for the words. I think I will be getting hosted from them and dropping my current hosting. No reason to pay more than you have to for hosting....

PolurNET · Jan 23, 2006

Thanks much Allan and fonzie, means a lot for us :tu:

PolurNET hosting....so far so good!

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