I've a 4 letter domain name registered under Enom. I usually check my enom account once a month to make sure everything is ok. But when I check my enom account yesterday, my 4 letter domain is no where to be found. Then I check the whois info, the domain is now under someone's name. I never approve or receive any kind of domain transfer notice. Anybody have similar experience? What should I do now?
They're quite a big registrar and would never knowingly steal your names. I had 20k+ worth of domains housed over at eNom for several months and when I sold them off, they even had the courtesy to send me an email to verify that I had indeed authorized the account changes I authorized.
I wonder.. Did you recently acquire this domain or is your contact information up to date? Did someone have access to the authorization code? that's terrible! I hope you get to the bottom of this.
No, I've the domain for over 4 months. All my contact info on the acct is unchange. Even if someone tries to transfer the domain, they should send me a confirmation for me to approve. Enom must did the transfer on their own. I did a search on google for related problem. Seems like this kind of situation happens pretty often. Now enom just give me the run around.
Assuming someone hacked into your account, they could have pushed it to another eNom account (keeping you info) and then transfer it at a later date. Farfetched? Maybe. Possible? Definitely.
I would think eNom must have IP logs of some sort and should be able to at least determine what happened here.
on a serious note enom are not a safe registar
they are well aware of a loophole where each individual domain can be given a password and then when pushed, reaccessed by seller
check who sold to you, when, , also check your account hasn't been hacked, also check the name didn't naturally expire and get caught on drops. these are the only 3 options as to what could have happened imo
but yes, ring them up and try to nail down what happened
also, go to dnf and trawl through the registrar section, you will see a lot of major threads on enom and their failings.
again i have about 50 over there with them and personally never had problems, touch wood, but the potential for problems are big with enom, the same way netsol and namejet are pigs. they seem to have a monopoly on it
