Oversee Lays Off 10% of Staff -Company VP Explains Move to DN Journal

Duke · 08-18-2008, 01:59 PM

Oversee.net, parent company of DomainSponsor, SnapNames and Moniker, announced a 10% reduction in its workforce due to declining conditions in the general economy. Oversee VP Mason Cole commented on the layoffs at DNJournal.com:

http://www.dnjournal.com/archive/low...s/08-18-08.htm

**Cyberian** · 08-18-2008, 03:17 PM

Not good news.

**Dave Zan** · 08-18-2008, 03:36 PM

Definitely not good, though kinda understandable.

sdsinc · 08-18-2008, 04:05 PM

Consolidation...

wot · 08-18-2008, 04:52 PM

The whole world is suffering not just our industry.

Belts are being tightened everywhere.

Boom & bust - nothing new

jagusa · 08-18-2008, 07:46 PM

Hmm --- I've been hearing about slow, steady degradation of customer support at Moniker; I personally have never had much problems, but haven't requested support for a year or more. I've always been disappointed with snapnames support --at least regarding their seller's auction; two requests twelve months apart with no response. I think oversee is becoming enamored with being "big time" domainers (organizing live auctions and rubbing shoulders with their corporate peers), and are losing their ability to supply quality domainer products.

I think this layoff is less likely a restructuring to be competitive, but more like a necessary cost of their latest priorities (glamour over substance).

Charley · 08-19-2008, 01:30 AM

Quote:

Originally Posted by ~ Cyberian ~

Not good news.

The good news is

Quote:

No one from upper management was laid off at any of the Oversee divisions. The realignment was made at the middle management and staff level.

thebutler · 08-19-2008, 07:23 AM

Thats one of the areas of savings that oversee likely saw once they merged the companies.

**Ronald Regging** · 08-19-2008, 05:06 PM

Of course they didn't get rid of any of the upper management, why would they ax someone who gets paid a lot of money to do nothing? lol

Just get rid of all the CSRs instead... What company has customer service these days anyway? It's a dying fad...

snoop · 08-19-2008, 05:12 PM

Quote:

Originally Posted by Ronald Regging

Of course they didn't get rid of any of the upper management, why would they ax someone who gets paid a lot of money to do nothing? lol

Did you expect the CEO to get laid off? Upper management runs the company and probably owns alot of it. The people down low can probably work harder and fill in the missing positions whilst some of the middle management is probably overlapping or unneccessary.

**Ronald Regging** · 08-19-2008, 05:30 PM

Quote:

Originally Posted by snoop

Did you expect the CEO to get laid off? Upper management runs the company and probably owns alot of it. The people down low can probably work harder and fill in the missing positions whilst some of the middle management is probably overlapping or unneccessary.

My point was that customer service is already poor with the people they had, let alone with less people. I worked for a company that "consolidated" much like this and all it lead to was a bunch of overworked, underpaid, angry CSRs answering customer phone calls. To say the least, the company ended up losing a few of its major clients and had to "consolidate" further...

I understand the economics behind it, with the economy the way it is, it isn't unexpected. I'm just saying, if they're cutting CSRs, it's not good for anyone involved.

08-18-2008, 01:59 PM	#1 (permalink)
Duke Senior Member Join Date: May 2003 Location: Florida Posts: 1,868 121.00 NP$ (Donate)	Oversee Lays Off 10% of Staff -Company VP Explains Move to DN Journal Oversee.net, parent company of DomainSponsor, SnapNames and Moniker, announced a 10% reduction in its workforce due to declining conditions in the general economy. Oversee VP Mason Cole commented on the layoffs at DNJournal.com: http://www.dnjournal.com/archive/low...s/08-18-08.htm __________________ DNJournal.com - The Industry News Magazine NameNewbie.com - The Beginner's Guide to Making Money with Domain Names Also Visit: ThinkDomains.com * NewNames.info

08-18-2008, 03:17 PM	#2 (permalink)
Cyberian Forum Moderator Forum Moderator Join Date: Apr 2004 Location: NorCal Posts: 4,532 4,241.01 NP$ (Donate)	Not good news. __________________ Remember who your loyalties are divided between, and choose for the right reasons who deserves them.

08-18-2008, 03:36 PM	#3 (permalink)
Dave Zan Electrifying Guy Forum Moderator Join Date: Sep 2003 Posts: 4,232 2,029.65 NP$ (Donate)	Definitely not good, though kinda understandable. __________________ *Vidi, Vici, Veni!* Follow Me On Twitter...

08-18-2008, 04:05 PM	#4 (permalink)
sdsinc Domains my Dominion Join Date: Aug 2005 Location: Web 1.0 Posts: 6,285 1,095.94 NP$ (Donate)	Consolidation... __________________ Buy now - MassDeveloper.com $500

08-18-2008, 04:52 PM	#5 (permalink)
wot Senior Member Join Date: Apr 2003 Location: Golden Triangle Posts: 4,677 1,845.80 NP$ (Donate)	The whole world is suffering not just our industry. Belts are being tightened everywhere. Boom & bust - nothing new __________________ "The difficult I will do right now- the impossible may take a little time!" Geography.info,ItalianRiviera.info , 247.in, TimorLeste.tl,Brawn.gp,บาท.com TajMahal.co.in,Seychelles.com.sc, 红旗.com, 北京.biz,搞笑.cn/.中国/.中國

08-18-2008, 07:46 PM	#6 (permalink)
jagusa Senior Member Join Date: Jul 2006 Location: Southern California Posts: 1,955 1,401.15 NP$ (Donate)	Hmm --- I've been hearing about slow, steady degradation of customer support at Moniker; I personally have never had much problems, but haven't requested support for a year or more. I've always been disappointed with snapnames support --at least regarding their seller's auction; two requests twelve months apart with no response. I think oversee is becoming enamored with being "big time" domainers (organizing live auctions and rubbing shoulders with their corporate peers), and are losing their ability to supply quality domainer products. I think this layoff is less likely a restructuring to be competitive, but more like a necessary cost of their latest priorities (glamour over substance). __________________ hi Last edited by jagusa; 08-18-2008 at 07:51 PM.

08-19-2008, 07:23 AM	#8 (permalink)
thebutler NamePros Regular Join Date: Mar 2006 Posts: 795 618.64 NP$ (Donate)	Expected Thats one of the areas of savings that oversee likely saw once they merged the companies. __________________ SEO web hosting reviews - Search Engine Submitter- PPC search marketing Free online storage Good web site hosting - Internet speed checker - Computer auction B2 - B3 - B4

08-19-2008, 05:06 PM	#9 (permalink)
Ronald Regging Ex-President Forum Moderator Join Date: May 2006 Location: Marietta, PA Posts: 2,477 400.00 NP$ (Donate)	Of course they didn't get rid of any of the upper management, why would they ax someone who gets paid a lot of money to do nothing? lol Just get rid of all the CSRs instead... What company has customer service these days anyway? It's a dying fad...

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