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Old 03-27-2008, 10:41 PM   #1 (permalink)
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Question Domain Tasting in GoDaddy ?

Does GoDaddy have domain tasting feature so that if i regged a name before N days, i can refund it such as DynaDot does?

- Kurniawan
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Old 03-28-2008, 02:32 AM   #2 (permalink)
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They actually haven`t. But according to ICANN rules you can ask for refund within 5 days and can taste that way.
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Old 03-28-2008, 02:41 AM   #3 (permalink)
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Originally Posted by John Doe
They actually haven`t. But according to ICANN rules you can ask for refund within 5 days and can taste that way.
Does that mean GoDaddy does not have tasting feature?
I doubt to click the GoDaddy's "Cancel Domain" button because i don't know whether GoDaddy will refund my domain or not

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NOTE: Cancelling a domain does not entitle you to a refund of any registration or transfer fees.
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Old 03-28-2008, 02:48 AM   #4 (permalink)
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Take them a call or ask for refund via email. Cancel domain only after they respond.
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Old 03-28-2008, 02:53 AM   #5 (permalink)
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Take them a call or ask for refund via email. Cancel domain only after they respond.
Thanks for your suggestion. repped.

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Old 03-28-2008, 06:50 PM   #6 (permalink)
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I've gotten a refund on a few, here's the email from them on the easy way to do it. Once you cancel email support and ask for a refund.

Quote:
Thank you for contacting Online Support.

We would be happy to request a refund for your order. However, we will need you to first cancel the service in question within 5 days of the purchase. Once the service has been canceled, please reply and we will submit your refund request.

Please note: Cancellation and refund of certain services will also cancel any free services associated with it.

To cancel any item in your account, please use the following instructions:

First, log into your customer account:

• Go to our homepage.
• Select 'My Account' from the top of the page.
• Log in using your account username (which may be the same as your customer number) and password.

If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting 'Click Here' next to 'Forgot Your Password?' on the 'My Account' login page.

Once logged in, follow the steps below to cancel:

• Select 'Payments and Renewing Items' from the 'Customer Info & More' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' in the menu that appears to the right.
• Click on 'Save Changes'.

Please let us know if we can assist you in any other way.

Best Regards,
Justin M.
Online Support Representative
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Old 03-30-2008, 06:46 PM   #7 (permalink)
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I've sent an e-mail to GoDaddy, and they refunded my money. Thanks everyone

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