Weird @ Namecheap

yandig · 01-31-2005, 08:06 AM

I sold a name on EBAY that was due to expire today. Last night, I received payment from the buyer & went to transfer the name to his account. Only, the name wasn't in my account anymore. The only thing I could figure out to try was to renew the name via the e-mail link that NameCheap sent me earlier. It worked, because it updated the whois info, but the name still did not appear in my account.
I e-mailed NameCheap support & they replied back & apologized for the inconvenience and restored the name to me. Meanwhile, I have paid for the renewal and now the buyer has to keep the name at Namecheap rather than being able to transfer the name & then renew it at his registrar of choice.
Did I miss something ~ do registrars commonly remove names from accounts before they are set to expire? ( it was about 5 hrs. before expiration) Maybe there's a large time difference between Namecheap & PST that actually caused the name to expire?
Let me know if you have any ideas.
????: NamePros.com http://www.namepros.com/domain-name-discussion/67650-weird-namecheap.html
Thanks,
Scott

Riceman · 01-31-2005, 08:28 AM

namecheap is enom reseller. enom is the one that determines when the name is active/inactive

dgridley · 01-31-2005, 10:48 AM

Most likely due to the time difference...

jim · 01-31-2005, 11:11 AM

Quote:

I have paid for the renewal and now the buyer has to keep the name at Namecheap rather than being able to transfer the name & then renew it at his registrar of choice.

Once you renew a name you have a 60 day wait before transferring out..

jim

MissFlora · 01-31-2005, 05:16 PM

Yup indeed. Though domain expired, you will still have lots of time to renew it and it should be in your account. I renewed a few domains in enom just recently that expired for like 2 weeks. Check it out with namecheap.

Flora.

enetwork · 01-31-2005, 08:03 PM

Hello Yandig,

You have 30 days renew your domain with us after it expires. Once it has expired it is removed from your normal domain list and is moved under the "Re-activate" tab/list which is also located under "manage domains" in your account. If you need more help locating this let me know and I will be more than happy to guide you further.

yandig · 02-01-2005, 11:08 AM

Thanks,
I'll look for that if it comes up again

01-31-2005, 08:06 AM	THREAD STARTER #1 (permalink)
yandig Domain Bagger Join Date: Sep 2004 Location: Coma Berenices Posts: 3,862 Follow @domainbagger	Weird @ Namecheap I sold a name on EBAY that was due to expire today. Last night, I received payment from the buyer & went to transfer the name to his account. Only, the name wasn't in my account anymore. The only thing I could figure out to try was to renew the name via the e-mail link that NameCheap sent me earlier. It worked, because it updated the whois info, but the name still did not appear in my account. I e-mailed NameCheap support & they replied back & apologized for the inconvenience and restored the name to me. Meanwhile, I have paid for the renewal and now the buyer has to keep the name at Namecheap rather than being able to transfer the name & then renew it at his registrar of choice. Did I miss something ~ do registrars commonly remove names from accounts before they are set to expire? ( it was about 5 hrs. before expiration) Maybe there's a large time difference between Namecheap & PST that actually caused the name to expire? Let me know if you have any ideas. ????: NamePros.com http://www.namepros.com/domain-name-discussion/67650-weird-namecheap.html Thanks, Scott __________________ Yandig Available Domains

01-31-2005, 08:28 AM	#2 (permalink)
Riceman Senior Member Join Date: Sep 2003 Posts: 1,015	namecheap is enom reseller. enom is the one that determines when the name is active/inactive __________________ :gl:

01-31-2005, 10:48 AM	#3 (permalink)
dgridley NamePros Legend Join Date: Jul 2004 Location: SW Missouri Posts: 18,396 Follow @davew3b	Most likely due to the time difference... __________________ davew3b tumblr blog \| davew3b posterous blog

01-31-2005, 05:16 PM	#5 (permalink)
MissFlora Epitome.Of.Pulchritude Join Date: Jan 2004 Posts: 3,130	Yup indeed. Though domain expired, you will still have lots of time to renew it and it should be in your account. I renewed a few domains in enom just recently that expired for like 2 weeks. Check it out with namecheap. Flora. __________________ %%- 29th May NP Auction at 8pm EDT/5pm PDT/12am UTC %%- Drop-by when you are free: 1-after-1 NP$ .info Auction Toronto Summer 2011: Book NOW! \| For Sale: CrazyScript.com - comes with some traffic!

01-31-2005, 08:03 PM	#6 (permalink)
enetwork NamePros Member Join Date: Jul 2003 Posts: 61	Hello Yandig, You have 30 days renew your domain with us after it expires. Once it has expired it is removed from your normal domain list and is moved under the "Re-activate" tab/list which is also located under "manage domains" in your account. If you need more help locating this let me know and I will be more than happy to guide you further. Last edited by enetwork; 01-31-2005 at 08:36 PM.

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02-01-2005, 11:08 AM	THREAD STARTER #7 (permalink)
yandig Domain Bagger Join Date: Sep 2004 Location: Coma Berenices Posts: 3,862 Follow @domainbagger	Thanks, I'll look for that if it comes up again __________________ Yandig Available Domains

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Weird @ Namecheap

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