Massive Godaddy error (10$)500 INR became 500$

turnhardtoeasy · 07-26-2010, 10:09 AM

Just now i was at godaddy and every Price in there was showing in Indian Currency
so the minimum raise on two domains were 475 Rupees
so i just entered 500 Rupees which is equal to 10$
and i was just shocked when it came as 500$ raise

500$ X 2 =1000$ for just some domains that i would hardly buy for 50$ each

I have emailed the godaddy team within seconds...
and i cant even call them now as its night and i dont have ISD on my phone

????: NamePros.com http://www.namepros.com/domain-name-discussion/668871-massive-godaddy-error-10-500-inr.html

what do i do

I have some of my offline business sites on my account
and i m in no condition to pay 1000$ for those names

please suggest :'(

-The buyer is my facebook friend
so i have also messaged him pleading not to accept the offer and told him that i have already contacted the godaddy team...

really too much sad

namenut · 07-26-2010, 10:16 AM

It sounds like you bought a "premium listing" name. This is a name owned and listed with godaddy as a premium name. When you run your search it will say "available" but there is a price next to it. You must have missed that. Send you account rep an email right away ... and explain that you feel you were deceived by the premium listing (if that is the case) and did not understand the price. They should work with you.

NN

turnhardtoeasy · 07-26-2010, 10:20 AM

NO

this was in the auctions...
all the prices were shown in INR
Minimum increment was 475 INR
so i entered 500 in the your bid column

when the page refreshed...
all i saw was 500$ bid placed

(sorry for too many cry smiley but thaz my feeling now)

glaxxon · 07-26-2010, 10:41 AM

Do they force you to pay up? Even i bid on a domain with a faked pr and won but i didn't pay. Nothing happened till now. This happened a week ago.

turnhardtoeasy · 07-26-2010, 10:46 AM

I hope they dont..

and i wrote a note to the seller (email and on facebook) as well as godaddy
godaddy waiting time is 5 Hours :'(
n ill be scared to death till then...

I again started the godaddy auctions and placed a bid of 25$ on each
and good god.. even that are considered now... so now i have a bid of 10$ then 500$ and then 25$ on both the names :'( n i am confused, scared n what not

i have no clue whaz happening

I just cannot pay for it... and my dad will kill me if i loose the offline business websites (in-case they decide on banning me)....

**lll** · 07-26-2010, 11:26 AM

yea godaddy can shut your account for nonpayment so i really hope you get a hold of them asap so its handled situation!!

turnhardtoeasy · 07-26-2010, 12:41 PM

I have also emailed the seller informing him about the error...
hope he doesnt accept the bid... and hope godaddy does something and helps me out

seems the only thing i could do is wait for their replies

---------- Post added at 01:11 AM ---------- Previous post was at 12:01 AM ----------

Sorry for the bump.. but its really important...
- Seems like the seller accepted the bids even after me pleading him not to

????: NamePros.com http://www.namepros.com/showthread.php?t=668871

guys please suggest what can be done :'(
i really cannot purchase it...
do you think i should move all my domains away from godaddy before they plans to ban me?
those are still like 70 - 80 domains

how many days would i have to complete the transfer

Erdy · 07-26-2010, 01:58 PM

Stay away from Godaddy. They think domains in your account is a service they provide (like hosting service) and they can cancel the service anytime they like. This means they will seize all your domains if there is any excuse for them to do so. This is written in their terms of service.

**lll** · 07-26-2010, 02:10 PM

Make another godaddy account asap and store your 80 domains there for now until cleared up an then delete all billing info on you old account so nothing is stored on account for them to charge.

After, call them and tell them of this mistake!
You must act fast bro, I wish the best.

turnhardtoeasy · 07-26-2010, 02:13 PM

the seller had offered me those 2 name for 700$ outside to which i had already said no ie just 2 days back.
????: NamePros.com http://www.namepros.com/showthread.php?t=668871
he replied saying that he got the best offer and he couldn't say no and thaz why he accepted it. he knew there was no way i would have been able to pay it

n now says that i have to deal with godaddy n own it or get banned

Hope godaddy helps me in this...

Every currency was Clearly shown in INR... there was no sign of USD's
the last offer, the minimum offer, the buyers bin, everything was in INR....
so how is it possible that only the 500 that i entered became dollars

i dont know what i would be doing if i loose all those domains..
around 4 domains (offline business) were owened by someone else before who asked 500$ each for them..
now if i loose them then it would be a end of domaining for me..

thanks BD for the advise.. - helps a lot
I had emaild godaddy within 3 minutes after the refresh...
I guess ill transfer all my names to my friends account

stub · 07-26-2010, 03:41 PM

I think the worst they will do is ban you from the auctions. I don't think they will grab your domains registered with them.

turnhardtoeasy · 07-26-2010, 04:11 PM

I hope what you say is right stub... cause i anyways dont buy much from the auction area

message from godaddy

PHP Code:

  Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution. 

????: NamePros.com http://www.namepros.com/showthread.php?t=668871

lzy · 07-26-2010, 07:38 PM

The worst thing that will happen is you'll be barred from GD Auctions, nothing should change with regards to your existing domain registrations.

slumdog · 07-26-2010, 09:08 PM

ditto

Originally Posted by stub

I think the worst they will do is ban you from the auctions. I don't think they will grab your domains registered with them.

SEOjmci · 07-26-2010, 09:46 PM

contact customer support and explain what happened clearly, hope they will realize it. pushing all domains to another godaddy account wont help, If they need to ban they can do that to any godaddy account right.

cache · 07-26-2010, 10:10 PM

the best is to make a voice call, they have voice support 24/7. I always find their voice support reasonable.

defaultuser · 07-26-2010, 10:33 PM

Originally Posted by Erdinc

Stay away from Godaddy. They think domains in your account is a service they provide (like hosting service) and they can cancel the service anytime they like. This means they will seize all your domains if there is any excuse for them to do so. This is written in their terms of service.

Have you read the T&C of any other provider?
????: NamePros.com http://www.namepros.com/showthread.php?t=668871

Dynadot, Name have the same. Moniker adds a few caveats but is the same. Whether you like it or not, they are providing you a service. To paraphrase Moniker.

"...provides services relating to internet domain names including but not limited to Domain Name Registration, "

I'm not sure what GoDaddy did to you but the Terms and Conditions are fairly common.

glaxxon · 07-27-2010, 12:03 AM

Uhh, are multiple accounts allowed? I am not totally sure about that too. But i couldn't find much about that too in their tos.

Erdy · 07-27-2010, 03:23 AM

Originally Posted by defaultuser

I'm not sure what GoDaddy did to you but the Terms and Conditions are fairly common.

Godaddy is the most annoying registrar. They don't respect your property rights. Domains are property. Their terms and conditions don't matter. They are all incorrect.

Cancelling a domain registration service does not equal to they taking over your domain. It means they don't want to provide a registration service for your domain. It means they should tell you to move your domain elsewhere. It does not mean they will take over and sell it.

As far as I know Moniker has never seized a customers domain. If you ask moniker what it means to cancel the registration service they would tell you that it means you would be given time to transfer out your domain.

Godaddy will seize all your domains if there is a problem with a single domain in your account. This is how they see the issue. They have seized domains before. They took over a customers domain and sold it in auction. That domain was familyalbum.com. There are many articles on the internet.

Godaddy is the most untrustworthy registrar. Your domains are not safe at Godaddy. Just because you didn't have problem sop far does not mean you won't have in the future.

The only reason they are not seizing domains these days is because it creates too much bad publicity. But if there is an excuse that would make them act correctly in the public eye, they don't have a problem seizing your domains. This is what Godaddy does.
????: NamePros.com http://www.namepros.com/showthread.php?t=668871

Godaddy is the only registrar who will lock your domain if there is a content on your website they are not happy with.

You can never know what might go wrong. Maybe you will send a mass email and they will say it was spam. Maybe you will have a credit card payment problem. Maybe you will have a content problem. It doesn't matter. You risk losing your domain.

Here are some Godaddy stories:
http://nodaddy.com/#horror

What I don't like about Godaddy:
1. They don't see domains as property that you own although this is how most other registrars see it
2. They trick and charge clueless newbies for domain parking
3. They grab customer domains and sell it on auction
4. When you make a paypal payment they create a recurring payment inside your paypal account giving them access to all your money. They don't allow one off paypal payments.
5. If there is a problem with your domain they charge you a fee to deal with the problem. For instance if somebody claims who send spam they can charge you $199 processing fee and lock your domain until you pay.
6. They lock your domain for 60 days to transfer out if you update your contact details.

afako · 07-27-2010, 05:06 AM

Use Skype.
Use this Toll Free Number listed here.

Go Daddy Toll Free Number | Rudy Dallal | SEO - Web Design - Tel Aviv - Baltimore

How much those Jackasses will Rob us?

turnhardtoeasy · 07-27-2010, 05:24 AM

Originally Posted by afako

Use Skype.
????: NamePros.com http://www.namepros.com/showthread.php?t=668871
Use this Toll Free Number listed here.

Go Daddy Toll Free Number | Rudy Dallal | SEO - Web Design - Tel Aviv - Baltimore

How much those Jackasses will Rob us?

Thanks a lot bro...
it really helped...

I had a word with the customer care and it was a great relief to do so..
the auction team is currently reviewing the incident and hopefully the bid should get reversed.

I have already pushed my domains to a friend who has bought some of them off and hopefully all should go well.

still worried and sitting with crossed fingers

webmasterinfo · 07-27-2010, 05:56 AM

Good luck mate, hope you can solve it without to much of an hassle.

Cheers

wayne_chance · 07-27-2010, 04:26 PM

updaddy.com upmom.com

i remember these i lost this domain to one of these because of some strange credit card problem then day it expired it was snapped up. There was nothing wrong with my credit card. They total scammed me out my domain.
http://www.toprateddomains.com/
is this not go daddy company?
My lost domain is currently parked at godaddy.

evirtual1 · 07-27-2010, 07:37 PM

keep us updated

turnhardtoeasy · 07-28-2010, 01:38 AM

as of now all i know is godaddy auction team is investigating the incident
they said they would update me in 24 hours but i think because of the complexity of thee issue more time is taken

07-26-2010, 10:09 AM	THREAD STARTER #1 (permalink)
turnhardtoeasy Senior Member Join Date: Mar 2009 Location: India Posts: 1,759 Follow @turnhardtoeasy	Massive Godaddy error (10$)500 INR became 500$ Just now i was at godaddy and every Price in there was showing in Indian Currency so the minimum raise on two domains were 475 Rupees so i just entered 500 Rupees which is equal to 10$ and i was just shocked when it came as 500$ raise 500$ X 2 =1000$ for just some domains that i would hardly buy for 50$ each I have emailed the godaddy team within seconds... and i cant even call them now as its night and i dont have ISD on my phone ????: NamePros.com http://www.namepros.com/domain-name-discussion/668871-massive-godaddy-error-10-500-inr.html what do i do I have some of my offline business sites on my account and i m in no condition to pay 1000$ for those names please suggest :'( -The buyer is my facebook friend so i have also messaged him pleading not to accept the offer and told him that i have already contacted the godaddy team... really too much sad __________________ Harihareshwar.com Makeseoeasy.com Last edited by turnhardtoeasy; 07-26-2010 at 10:14 AM.

07-26-2010, 10:16 AM	#2 (permalink)
namenut Senior Member Join Date: Sep 2005 Location: Las Vegas, NV. Posts: 3,442 Follow @namenut	It sounds like you bought a "premium listing" name. This is a name owned and listed with godaddy as a premium name. When you run your search it will say "available" but there is a price next to it. You must have missed that. Send you account rep an email right away ... and explain that you feel you were deceived by the premium listing (if that is the case) and did not understand the price. They should work with you. NN __________________ GrowRoomz ~ RXkush ~ WTBnames ~ WTSnames ~ PortPholeo I try to keep my mouth shut ... but sometimes I type out loud. Aleixa - Bevus - Eliite - Grafrica - iViDD - Koilz - Muule - Ujene

07-26-2010, 10:20 AM	THREAD STARTER #3 (permalink)
turnhardtoeasy Senior Member Join Date: Mar 2009 Location: India Posts: 1,759 Follow @turnhardtoeasy	NO this was in the auctions... all the prices were shown in INR Minimum increment was 475 INR so i entered 500 in the your bid column when the page refreshed... all i saw was 500$ bid placed (sorry for too many cry smiley but thaz my feeling now) __________________ Harihareshwar.com Makeseoeasy.com

07-26-2010, 10:41 AM	#4 (permalink)
glaxxon Senior Member Join Date: Mar 2010 Location: India Posts: 1,461 Follow @glaxxon	Do they force you to pay up? Even i bid on a domain with a faked pr and won but i didn't pay. Nothing happened till now. This happened a week ago. __________________ █ DotSutra - Domains, Dev & More █ Twerg.com - Premium Domain Brokers █ WebCoInc - Boutique Web Design Studio █ Minisites.co.in - Minisite Development Service

07-26-2010, 10:46 AM	THREAD STARTER #5 (permalink)
turnhardtoeasy Senior Member Join Date: Mar 2009 Location: India Posts: 1,759 Follow @turnhardtoeasy	I hope they dont.. and i wrote a note to the seller (email and on facebook) as well as godaddy godaddy waiting time is 5 Hours :'( n ill be scared to death till then... I again started the godaddy auctions and placed a bid of 25$ on each and good god.. even that are considered now... so now i have a bid of 10$ then 500$ and then 25$ on both the names :'( n i am confused, scared n what not i have no clue whaz happening I just cannot pay for it... and my dad will kill me if i loose the offline business websites (in-case they decide on banning me).... __________________ Harihareshwar.com Makeseoeasy.com

	LeadRefs	Forum Sponsorship
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07-26-2010, 11:26 AM	#6 (permalink)
lll ... Join Date: Sep 2009 Posts: 2,363	yea godaddy can shut your account for nonpayment so i really hope you get a hold of them asap so its handled situation!!

07-26-2010, 12:41 PM	THREAD STARTER #7 (permalink)
turnhardtoeasy Senior Member Join Date: Mar 2009 Location: India Posts: 1,759 Follow @turnhardtoeasy	I have also emailed the seller informing him about the error... hope he doesnt accept the bid... and hope godaddy does something and helps me out seems the only thing i could do is wait for their replies ---------- Post added at 01:11 AM ---------- Previous post was at 12:01 AM ---------- Sorry for the bump.. but its really important... - Seems like the seller accepted the bids even after me pleading him not to ????: NamePros.com http://www.namepros.com/showthread.php?t=668871 guys please suggest what can be done :'( i really cannot purchase it... do you think i should move all my domains away from godaddy before they plans to ban me? those are still like 70 - 80 domains how many days would i have to complete the transfer __________________ Harihareshwar.com Makeseoeasy.com

07-26-2010, 01:58 PM	#8 (permalink)
Erdy Senior Member Join Date: Sep 2006 Location: London, UK Posts: 1,900	Stay away from Godaddy. They think domains in your account is a service they provide (like hosting service) and they can cancel the service anytime they like. This means they will seize all your domains if there is any excuse for them to do so. This is written in their terms of service.

07-26-2010, 02:10 PM	#9 (permalink)
lll ... Join Date: Sep 2009 Posts: 2,363	Make another godaddy account asap and store your 80 domains there for now until cleared up an then delete all billing info on you old account so nothing is stored on account for them to charge. After, call them and tell them of this mistake! You must act fast bro, I wish the best.

07-26-2010, 02:13 PM	THREAD STARTER #10 (permalink)
turnhardtoeasy Senior Member Join Date: Mar 2009 Location: India Posts: 1,759 Follow @turnhardtoeasy	the seller had offered me those 2 name for 700$ outside to which i had already said no ie just 2 days back. ????: NamePros.com http://www.namepros.com/showthread.php?t=668871 he replied saying that he got the best offer and he couldn't say no and thaz why he accepted it. he knew there was no way i would have been able to pay it n now says that i have to deal with godaddy n own it or get banned Hope godaddy helps me in this... Every currency was Clearly shown in INR... there was no sign of USD's the last offer, the minimum offer, the buyers bin, everything was in INR.... so how is it possible that only the 500 that i entered became dollars i dont know what i would be doing if i loose all those domains.. around 4 domains (offline business) were owened by someone else before who asked 500$ each for them.. now if i loose them then it would be a end of domaining for me.. thanks BD for the advise.. - helps a lot I had emaild godaddy within 3 minutes after the refresh... I guess ill transfer all my names to my friends account __________________ Harihareshwar.com Makeseoeasy.com

07-26-2010, 03:41 PM	#11 (permalink)
stub NamePros Expert Join Date: Jan 2006 Posts: 7,313	I think the worst they will do is ban you from the auctions. I don't think they will grab your domains registered with them. __________________ COMDots - DNDots - StubDomains - WebmasterUnlimited - DNSPortfolio

07-26-2010, 04:11 PM	THREAD STARTER #12 (permalink)
turnhardtoeasy Senior Member Join Date: Mar 2009 Location: India Posts: 1,759 Follow @turnhardtoeasy	I hope what you say is right stub... cause i anyways dont buy much from the auction area message from godaddy PHP Code: `Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution. ????: NamePros.com http://www.namepros.com/showthread.php?t=668871` __________________ Harihareshwar.com Makeseoeasy.com Last edited by turnhardtoeasy; 07-26-2010 at 04:28 PM.

07-26-2010, 07:38 PM	#13 (permalink)
lzy Senior Member Join Date: Oct 2006 Posts: 3,130	The worst thing that will happen is you'll be barred from GD Auctions, nothing should change with regards to your existing domain registrations. __________________ ...

07-26-2010, 09:46 PM	#15 (permalink)
SEOjmci NamePros Member Join Date: Jan 2010 Location: SL Posts: 116	contact customer support and explain what happened clearly, hope they will realize it. pushing all domains to another godaddy account wont help, If they need to ban they can do that to any godaddy account right.

07-26-2010, 10:10 PM	#16 (permalink)
cache Senior Member Join Date: Sep 2005 Location: Goblin Wars Zone & California Posts: 4,471	the best is to make a voice call, they have voice support 24/7. I always find their voice support reasonable. __________________ LaFrance Hods Raids Trik OXSI GoblinWars IQx yPortal Idel enlo Kitu Hytu Albums eMontage Cereal Tarf MDTalks Toch TV vald hosy iBoar Glem wolk corg ypen DiTV

07-27-2010, 07:37 PM	#24 (permalink)
evirtual1 NamePros Expert Join Date: Aug 2007 Location: Rod.Tv Posts: 7,368	keep us updated __________________ Start your business with.... AllDogWalking.Com Business Information School Study Guide Blonde

07-27-2010, 12:03 AM	#18 (permalink)
glaxxon Senior Member Join Date: Mar 2010 Location: India Posts: 1,461 Follow @glaxxon	Uhh, are multiple accounts allowed? I am not totally sure about that too. But i couldn't find much about that too in their tos. __________________ █ DotSutra - Domains, Dev & More █ Twerg.com - Premium Domain Brokers █ WebCoInc - Boutique Web Design Studio █ Minisites.co.in - Minisite Development Service

07-27-2010, 05:06 AM	#20 (permalink)
afako NamePros Regular Join Date: Jan 2009 Posts: 328	Use Skype. Use this Toll Free Number listed here. Go Daddy Toll Free Number \| Rudy Dallal \| SEO - Web Design - Tel Aviv - Baltimore How much those Jackasses will Rob us?

07-27-2010, 05:56 AM	#22 (permalink)
webmasterinfo Senior Member Join Date: Jun 2003 Location: At home Posts: 2,055	Good luck mate, hope you can solve it without to much of an hassle. Cheers __________________ Work!

07-27-2010, 04:26 PM	#23 (permalink)
wayne_chance NamePros Member Join Date: Apr 2010 Posts: 149	updaddy.com upmom.com i remember these i lost this domain to one of these because of some strange credit card problem then day it expired it was snapped up. There was nothing wrong with my credit card. They total scammed me out my domain. http://www.toprateddomains.com/ is this not go daddy company? My lost domain is currently parked at godaddy. Last edited by wayne_chance; 07-27-2010 at 04:33 PM.

07-28-2010, 01:38 AM	THREAD STARTER #25 (permalink)
turnhardtoeasy Senior Member Join Date: Mar 2009 Location: India Posts: 1,759 Follow @turnhardtoeasy	as of now all i know is godaddy auction team is investigating the incident they said they would update me in 24 hours but i think because of the complexity of thee issue more time is taken __________________ Harihareshwar.com Makeseoeasy.com

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