Godaddy problem, can anyone help???

armstrongdomains · 02-05-2009, 12:39 PM

Hi guys, Im having great difficulty paying for things on Godaddy. When it comes to the checkout and I select payment option, neither my credit card or Paypal works and I get the error "problem authorizing credit".

I have phoned paypal (who said there is nothing wrong with my account and im well whithin my limits) and my bank to see if my credit card is being declined etc and they said there was no problem at thier end.

So, Ive just got off the phone with a guy at Godaddy tech support, he was no help whatsoever, he just told me to use an altrnative payment method but I dont have one! Ive been using paypal and my credit card with godaddy for 3 weeks until today when this happened! Plus ive just won a 3 character .com which is in my basket waiting for payment so im so annoyed.

Can anyone shed any light?

Len · 02-05-2009, 12:45 PM

Create another verified paypal account and try using that or use another credit card. You can attach as many paypal/credit card accounts to your Godaddy account as you wish.

armstrongdomains · 02-05-2009, 12:47 PM

Phew...I just got an e-mail from the guy I was talking to from Godaddy and apparently the problem was something at thier end processing UK credit cards, all sorted now! Thanks for replying Len!

Len · 02-05-2009, 12:53 PM

No problem, happy that you got it sorted.

02-05-2009, 12:39 PM	THREAD STARTER #1 (permalink)
armstrongdomains NamePros Regular Join Date: Jan 2009 Location: Hull, U.K Posts: 264	Godaddy problem, can anyone help??? Hi guys, Im having great difficulty paying for things on Godaddy. When it comes to the checkout and I select payment option, neither my credit card or Paypal works and I get the error "problem authorizing credit". I have phoned paypal (who said there is nothing wrong with my account and im well whithin my limits) and my bank to see if my credit card is being declined etc and they said there was no problem at thier end. So, Ive just got off the phone with a guy at Godaddy tech support, he was no help whatsoever, he just told me to use an altrnative payment method but I dont have one! Ive been using paypal and my credit card with godaddy for 3 weeks until today when this happened! Plus ive just won a 3 character .com which is in my basket waiting for payment so im so annoyed. Can anyone shed any light?

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02-05-2009, 12:45 PM	#2 (permalink)
Len dot TV'er Join Date: Feb 2007 Location: Central Ontario, Canada Posts: 3,645	Create another verified paypal account and try using that or use another credit card. You can attach as many paypal/credit card accounts to your Godaddy account as you wish.

02-05-2009, 12:47 PM	THREAD STARTER #3 (permalink)
armstrongdomains NamePros Regular Join Date: Jan 2009 Location: Hull, U.K Posts: 264	Phew...I just got an e-mail from the guy I was talking to from Godaddy and apparently the problem was something at thier end processing UK credit cards, all sorted now! Thanks for replying Len!

02-05-2009, 12:53 PM	#4 (permalink)
Len dot TV'er Join Date: Feb 2007 Location: Central Ontario, Canada Posts: 3,645	No problem, happy that you got it sorted.

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