Unwanted Paypal "subscriptions" cost you $$$

verbster · 01-19-2009, 04:24 PM

About eight months ago, I posted about how to find and cancel unwanted Paypal subscriptions. Today, I noticed the procedure has changed slightly, so I thought I’d update the “How to cancel” part of the old thread and leave the rest.
****************

I got a Paypal receipt today for $99.99 from a company I didn't recognize. My first thought was a scam or that I"d accidentally signed up for something; however, I noticed the subject line called it a "subscription" payment.

I logged into Paypal and checked my subscriptions and, much to my surprise, I had several small recurring monthly payments scheduled. There were some monthly charges for services I knew about and wanted, but there were also a couple of services I had subscribed to a year or more ago that I'd forgotten and no longer wanted...like stupidvideos.com and freewebs.com. I don't know how I missed these, but with all the Paypal usage domainers have, it's pretty easy to let something slip by.

Turns out, the $99.99 charge was billed once per year from ValueAddons.com. I had written to them to cancel my account a couple of years ago and forgot all about them. I didn't realize I needed to cancel the payments in Paypal, too.

I encourage everyone to check their accounts asap...and check them from many years back, as subscriptions only show up by including the year they were created.

Here's how to check and cancel unwanted subscriptions:

1. Log in to your PayPal account.
2. Click “History” under “My Account” at the top of the page.
3. Click “Basic Search” from the “History” drop down
4. Click “Subscriptions” from the "Show" drop-down menu.
5. Check the “From” box and change the date back to a few years ago. To find subscriptions, you must include the year it was created. If you have a subscription from four years ago, and only search three years back, it won’t show up. I had one from over three years ago, so make sure you play it safe and set the "from" date to several years ago. Click “Search”.
6.. If you have (or had) any auto-paying subscriptions, scroll down a bit. They will be listed on the page under the date selection tool.
7. Any current subscriptions will be labeled "Active".
8. If active, click on "Details". That will show you who/where you are paying.
6. If you want to cancel the payments, click “Cancel Subscription” at the bottom of the page.
7. Click “Cancel Subscription” again on the next page.
8. "This subscription has been cancelled" will appear at the top of the next page.

That's it...no more automatic payments will be deducted from your PayPal account. Now you have more money to buy domains . . . .

Good Luck!

**Samit** · 01-22-2009, 08:45 AM

Great explanation, repped, thanks a lot!

**usualcliche** · 01-22-2009, 09:30 AM

Rep added i had 3 i needed to cancel and that will save me money 2 were from 3 years ago hehe ....had forgotten all about them somehow.

Thanks again for sharing this information.

netfleet · 01-23-2009, 02:42 PM

My Paypal subscription warning. I was investigating a SEO service that offered a $1 first month trial.

To do the trial you had to sign up for a 12 mth subscription $1 for the first month then $500 for each month after that. Of course you could cancel at any time...

You guessed it I forgot and $500 came out the following month. To the merchant's credit he did get back to me & refunded the $500 (because I didn't want to proceed) but he could have refused & I might not have been able to get it back.

I thought it was a scam at first but I think its more of an aggressive customer acquisition tactic!

kleszcz · 01-23-2009, 03:49 PM

Thanks for the heads up and detailed explanation. I have some transactions to check my PayPal history. Rep added.

verbster · 01-24-2009, 04:31 PM

Quote:

i had 3 i needed to cancel and that will save me money 2 were from 3 years ago hehe ....had forgotten all about them somehow.

Yup, About the same for me. I discovered I was paying out about $300 per year for stuff I didn't want or use.

has2hands · 01-26-2009, 03:26 AM

Thanks for the info.

Reps added.

Paul

theuniverse · 01-26-2009, 09:01 AM

i faced similar problem with 1and1.com but i did not lose money.

01-19-2009, 04:24 PM	THREAD STARTER #1 (permalink)
verbster Save the Bears Join Date: Jul 2005 Location: Alaska Posts: 2,493 2,121.45 NP$ (Donate)	Unwanted Paypal "subscriptions" cost you $$$ About eight months ago, I posted about how to find and cancel unwanted Paypal subscriptions. Today, I noticed the procedure has changed slightly, so I thought I’d update the “How to cancel” part of the old thread and leave the rest. **************** I got a Paypal receipt today for $99.99 from a company I didn't recognize. My first thought was a scam or that I"d accidentally signed up for something; however, I noticed the subject line called it a "subscription" payment. I logged into Paypal and checked my subscriptions and, much to my surprise, I had several small recurring monthly payments scheduled. There were some monthly charges for services I knew about and wanted, but there were also a couple of services I had subscribed to a year or more ago that I'd forgotten and no longer wanted...like stupidvideos.com and freewebs.com. I don't know how I missed these, but with all the Paypal usage domainers have, it's pretty easy to let something slip by. Turns out, the $99.99 charge was billed once per year from ValueAddons.com. I had written to them to cancel my account a couple of years ago and forgot all about them. I didn't realize I needed to cancel the payments in Paypal, too. I encourage everyone to check their accounts asap...and check them from many years back, as subscriptions only show up by including the year they were created. Here's how to check and cancel unwanted subscriptions: 1. Log in to your PayPal account. 2. Click “History” under “My Account” at the top of the page. 3. Click “Basic Search” from the “History” drop down 4. Click “Subscriptions” from the "Show" drop-down menu. 5. Check the “From” box and change the date back to a few years ago. To find subscriptions, you must include the year it was created. If you have a subscription from four years ago, and only search three years back, it won’t show up. I had one from over three years ago, so make sure you play it safe and set the "from" date to several years ago. Click “Search”. 6.. If you have (or had) any auto-paying subscriptions, scroll down a bit. They will be listed on the page under the date selection tool. 7. Any current subscriptions will be labeled "Active". 8. If active, click on "Details". That will show you who/where you are paying. 6. If you want to cancel the payments, click “Cancel Subscription” at the bottom of the page. 7. Click “Cancel Subscription” again on the next page. 8. "This subscription has been cancelled" will appear at the top of the next page. That's it...no more automatic payments will be deducted from your PayPal account. Now you have more money to buy domains . . . . Good Luck! __________________ A good domain name is worth more than money. I've got domains up the Wazoo...wanna buy some?

01-22-2009, 08:45 AM	#2 (permalink)
Samit MediaWizard™ Team Leader Join Date: Jan 2007 Location: Mumbai, India Posts: 7,208 4,473.79 NP$ (Donate)	Great explanation, repped, thanks a lot! __________________ Domain Name Showroom ~ Great domains for your business ~

01-22-2009, 09:30 AM	#3 (permalink)
usualcliche DOT INFO COLLECTOR Forum Moderator Join Date: May 2008 Location: Atlanta, Georgia Posts: 1,546 33.91 NP$ (Donate)	Rep added i had 3 i needed to cancel and that will save me money 2 were from 3 years ago hehe ....had forgotten all about them somehow. Thanks again for sharing this information. __________________ PS3 SKIN

01-23-2009, 02:42 PM	#4 (permalink)
netfleet NamePros Regular Join Date: Nov 2006 Location: Sydney, Australia Posts: 688 10.00 NP$ (Donate)	My Paypal subscription warning. I was investigating a SEO service that offered a $1 first month trial. To do the trial you had to sign up for a 12 mth subscription $1 for the first month then $500 for each month after that. Of course you could cancel at any time... You guessed it I forgot and $500 came out the following month. To the merchant's credit he did get back to me & refunded the $500 (because I didn't want to proceed) but he could have refused & I might not have been able to get it back. I thought it was a scam at first but I think its more of an aggressive customer acquisition tactic! __________________ www.netfleet.com.au - the world's biggest listing of .AU domains for sale. Free listings, no sales commissions. Attn Aussie Domainers :wave:

01-23-2009, 03:49 PM	#5 (permalink)
kleszcz Join Date: Jul 2006 Posts: 4,511 1,758.80 NP$ (Donate)	Thanks for the heads up and detailed explanation. I have some transactions to check my PayPal history. Rep added. __________________ Domain Acquisition \| Store all your favorite links! \| Short URL Manager Micro-Blogging \| Keep Your Bookmarks Organized \| Creative Enquiry

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01-26-2009, 03:26 AM	#7 (permalink)
has2hands NamePros Regular Join Date: Aug 2007 Location: Pennsylvania Posts: 946 12.00 NP$ (Donate)	Thanks for the info. Reps added. Paul

01-26-2009, 09:01 AM	#8 (permalink)
theuniverse Senior Member Join Date: Feb 2008 Location: shoppy.mobi Posts: 2,336 0.00 NP$ (Donate)	i faced similar problem with 1and1.com but i did not lose money. __________________ BUYPLOT.COM SUPPLYTUBE.COM

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