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Old 11-05-2008, 03:30 PM   #1 (permalink)
kam
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SnapNames backorder a domain for me without my consent ?

Todady, I just received an email from SnapNames and they told me that "You have successfully acquired the domain name xxxxxxxxxxxxxxxx.org.

We have debited your account $59.00, the amount of your winning bid."

But in fact, I have not backorder any domain from them,

it's not justified to backorder a domain for me without my previously consent.

Apart from sent them an email, what should I do right now ?

Kind Regards,

Kam

Last edited by kam; 11-05-2008 at 04:05 PM.
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Old 11-05-2008, 04:41 PM   #2 (permalink)
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Chargeback.... or atleast threaten one. Most companies will simply give you a refund then eat the Chargeback fee and the cost. However, expect your SnapNames account to be terminated.
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Old 11-05-2008, 05:35 PM   #3 (permalink)
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The name could have been in your Shopping Cart when you confirm backorder other names. I always double check what are the names in my Shopping Cart before I confirm.
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