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| Domain Name Discussion The place for general domain name related discussions. |
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| | THREAD STARTER #1 (permalink) |
| NamePros Regular Join Date: Jul 2008
Posts: 431
![]() ![]() ![]() ![]() | Godaddy called me Godaddy called me, didn't leave a message. I didn't answer because I didn't know the number. They haven't sent me an email, so I am very curious and nervous as to whats up. Like, why do I need to talk with them on the phone. Are they verifying something? Anyone have an idea? Thanks.
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| | #2 (permalink) |
| Buying Geo Domains ![]() Join Date: Jan 2008 Location: Orange County, CA
Posts: 5,182
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | I get calls all the time from them... Usually to say "hello" and see if I'm doing OK. Sometimes I wonder if they're going to offer to fluff my pillows at home. Not even joking. They will usually just call and see if there's anything they can do to help you, and will often sweeten the pot with some kind of promo.
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| | #3 (permalink) |
| NamePros Regular Join Date: Jan 2007 Location: Clearwater, FL
Posts: 242
![]() ![]() | sometimes they just call to thank you for being a customer and to see if there's anything they can assist you with - lol 1st time they called me I was sure they were going to offer me premium domains for next to nothing ::}} curiosity is good - nervous! - they should be nervous about you!!! - no worries....Best, Cate
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| | THREAD STARTER #4 (permalink) |
| NamePros Regular Join Date: Jul 2008
Posts: 431
![]() ![]() ![]() ![]() | Thats a relief. So, its like an automated message telling you about a renewal or offers? Or a person. Wasn't use to this because my other registrar never called me. thanks
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| | #6 (permalink) |
| Senior Member Join Date: Dec 2004 Location: Ireland
Posts: 2,684
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | They usually call you after you reg your first domain saying thank you etc
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| | #7 (permalink) |
| NamePros Regular Join Date: Aug 2005 Location: Canada
Posts: 591
![]() ![]() ![]() ![]() ![]() ![]() | It's a courtesy call. Always freindly and not pushy. I would take the call-often they have an a over-the-phone offer for you that you will not likely see elsewhere. It's a good time to clear up any questions you may have with them also. It is a live person not a recording. |
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| | #8 (permalink) | ||||
| NamePros Regular Join Date: Feb 2004 Location: Indiana
Posts: 633
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nice sales twist ! "ya know, if you had prvate whois, you'd get fewer calls at home........like this one." | ||||
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| | #9 (permalink) |
| If only you knew... Join Date: Oct 2005 Location: Inside your head...
Posts: 998
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Most often, like others have said, its a curtesy call mixed with sales pitches. But, never ignore the calls assuming they are such. Godaddy is the most prolific registrar out there when it comes to calling users. While failed billing (if you have auto-renew on domains/services) will get an automated email sent to you, they'll often call to remind you of such (especially multiple domains or expensive services like servers or hosting). And, often, if their system is smart enough to red-flag it, they'll call to verify unusual account activity. I usually only transfer one or two domains at a time to a buyer, but Godaddy called very quickly when I once pushed some 50 names at once. They figure better and easier to take the time to verify and clear-up any questions before you come asking after the fact. |
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| | #10 (permalink) | ||||
| Senior Member Join Date: Oct 2004
Posts: 1,068
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????: NamePros.com http://www.namepros.com/domain-name-discussion/505116-godaddy-called-me.html I've had other commercial calls like this. With the really annoying ones I answer with: "Wow, I was just thinking about you while I was cleaning my rifle. What do you want?" | ||||
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| | #11 (permalink) |
| NamePros Member Join Date: Feb 2007 Location: NH
Posts: 64
![]() | They have called me about every sis months just to see if everything is ok. I have over 500 domains with them and they renew at different dates. They wanted to know if I wanted to do batch renews at a discount. |
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| | #12 (permalink) | ||||
| If only you knew... Join Date: Oct 2005 Location: Inside your head...
Posts: 998
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| | #13 (permalink) |
| Yofie.com Join Date: Mar 2006 Location: DotWeekly.com
Posts: 2,935
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Depending on how many domains you have, they could also be calling to see if a Senior Account Rep would be helpful for you. or..... It could of been one of the Godaddy Girls
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| | #16 (permalink) | ||||
| ChefPatrick.com Join Date: May 2008 Location: Tampa, FL
Posts: 2,121
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????: NamePros.com http://www.namepros.com/showthread.php?t=505116 GoDaddy has the best customer service hands down in my opinion. They are open 24 hours a day and always willing to help with whatever they can. | ||||
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| | #17 (permalink) | ||||
| NamePros Legend Join Date: Dec 2005 Location: Philippines - www.Nabaza.com
Posts: 19,785
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | great idea, you've been enjoying and being pampered there with phone calls here i doubt they will ever call me.
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| | #18 (permalink) |
| NamePros Expert Join Date: Aug 2007 Location: VampireHire.Com
Posts: 6,807
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | i live in australia ..... maybe they cant afford an overseas call to me ??? ha ha !!
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| | #19 (permalink) | ||||
| NamePros Legend Join Date: Jan 2007
Posts: 14,241
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![]() Guess they can't afford the international calls!
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| | #20 (permalink) | ||||||||||||
| Senior Member Join Date: May 2007 Location: SkylineLeong.com
Posts: 4,767
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I think not call customer from oversea.
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| | #22 (permalink) |
| Domains my Dominion Join Date: Aug 2005 Location: Web 1.0
Posts: 9,556
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | A while ago they sent me an E-mail saying they tried to call me to say hello but the phone number on file is incorrect. It was the corporate answering machine... morons
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| | #23 (permalink) |
| Senior Member Join Date: Apr 2008 Location: goldnames.com
Posts: 4,753
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Maybe you missed a good offer....
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| | #24 (permalink) |
| NamePros Expert Join Date: Jan 2005 Location: Smalltown USA
Posts: 5,024
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | I've gotten a variety of calls, some to remind me I have not renewed, some to say I can have a good price on .coms, etc. Like any registrar, I've had good and bad experiences. I'm still ticked with them over one 3.95 charge they incorrectly applied to me, and sent to collections. I've explained to them time after time that I bought 6 month hosting instead of the 1 month fee, and that 1 month of the six was to be applied to the 3.95 charge ( I can't explain properly in a short paragraph ) , but no one over there can ever help me and straighten out my account for that one stupid charge. So, thei stupid collection agency is trying to collect 3.95 + 25.00 from me, good luck on that. ????: NamePros.com http://www.namepros.com/showthread.php?t=505116 Right now I would love for a godaddy rep to call me, I would give them a mouthful.
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