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Old 08-18-2008, 03:21 PM THREAD STARTER               #1 (permalink)
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Godaddy called me


Godaddy called me, didn't leave a message. I didn't answer because I didn't know the number. They haven't sent me an email, so I am very curious and nervous as to whats up. Like, why do I need to talk with them on the phone. Are they verifying something?


Anyone have an idea? Thanks.
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Old 08-18-2008, 03:23 PM   #2 (permalink)
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I get calls all the time from them... Usually to say "hello" and see if I'm doing OK. Sometimes I wonder if they're going to offer to fluff my pillows at home. Not even joking.

They will usually just call and see if there's anything they can do to help you, and will often sweeten the pot with some kind of promo.
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Old 08-18-2008, 03:25 PM   #3 (permalink)
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sometimes they just call to thank you for being a customer and to see if there's anything they can assist you with - lol

1st time they called me I was sure they were going to offer me premium domains for next to nothing ::}}

curiosity is good - nervous! - they should be nervous about you!!! - no worries....Best, Cate
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Old 08-18-2008, 03:26 PM THREAD STARTER               #4 (permalink)
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Thats a relief. So, its like an automated message telling you about a renewal or offers? Or a person.

Wasn't use to this because my other registrar never called me.

thanks
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Old 08-18-2008, 03:29 PM   #5 (permalink)
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They've called me a few times now...once asking if I would like the private whois applied to my names, than again to apologize to for the .me mixup. Nothing to be nervous about I'm sure.
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Old 08-18-2008, 03:30 PM   #6 (permalink)
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They usually call you after you reg your first domain saying thank you etc
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Old 08-18-2008, 03:37 PM   #7 (permalink)
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It's a courtesy call. Always freindly and not pushy. I would take the call-often they have an a over-the-phone offer for you that you will not likely see elsewhere. It's a good time to clear up any questions you may have with them also. It is a live person not a recording.
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Old 08-18-2008, 03:45 PM   #8 (permalink)
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Originally Posted by eklypse
They've called me a few times now...once asking if I would like the private whois applied to my names,

nice sales twist ! "ya know, if you had prvate whois, you'd get fewer calls at home........like this one."
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Old 08-18-2008, 03:56 PM   #9 (permalink)
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Most often, like others have said, its a curtesy call mixed with sales pitches. But, never ignore the calls assuming they are such. Godaddy is the most prolific registrar out there when it comes to calling users. While failed billing (if you have auto-renew on domains/services) will get an automated email sent to you, they'll often call to remind you of such (especially multiple domains or expensive services like servers or hosting). And, often, if their system is smart enough to red-flag it, they'll call to verify unusual account activity. I usually only transfer one or two domains at a time to a buyer, but Godaddy called very quickly when I once pushed some 50 names at once. They figure better and easier to take the time to verify and clear-up any questions before you come asking after the fact.
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Old 08-18-2008, 04:05 PM   #10 (permalink)
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Originally Posted by gray929
Godaddy called me, didn't leave a message. I didn't answer because I didn't know the number. They haven't sent me an email, so I am very curious and nervous as to whats up. Like, why do I need to talk with them on the phone. Are they verifying something? Anyone have an idea? Thanks.
It used to happen to me all the time, so I called them up and instructed them to take me off their spam calling list. Otherwise, they should only call me if they suspect any fraudulent activity in my account. It took two calls like this for them to actually take me off their spam list.
????: NamePros.com http://www.namepros.com/domain-name-discussion/505116-godaddy-called-me.html

I've had other commercial calls like this. With the really annoying ones I answer with:

"Wow, I was just thinking about you while I was cleaning my rifle. What do you want?"
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Old 08-18-2008, 04:09 PM   #11 (permalink)
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They have called me about every sis months just to see if everything is ok. I have over 500 domains with them and they renew at different dates. They wanted to know if I wanted to do batch renews at a discount.
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Old 08-18-2008, 04:13 PM   #12 (permalink)
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Originally Posted by homebuyer
With the really annoying ones I answer with:
????: NamePros.com http://www.namepros.com/showthread.php?t=505116

"Wow, I was just thinking about you while I was cleaning my rifle. What do you want?"
Use this with all calls seeking sales or collection agencies
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Old 08-18-2008, 05:22 PM   #13 (permalink)
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Depending on how many domains you have, they could also be calling to see if a Senior Account Rep would be helpful for you.

or.....

It could of been one of the Godaddy Girls
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Old 08-18-2008, 05:28 PM   #14 (permalink)
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Originally Posted by cdboard
"ya know, if you had prvate whois, you'd get fewer calls at home........like this one."
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Old 08-18-2008, 06:08 PM   #15 (permalink)
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I think next time they call I'm going to request that any future calls be made by Danica Patrick
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Old 08-18-2008, 06:44 PM   #16 (permalink)
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Originally Posted by GF
I think next time they call I'm going to request that any future calls be made by Danica Patrick
That is a great idea!!!
????: NamePros.com http://www.namepros.com/showthread.php?t=505116

GoDaddy has the best customer service hands down in my opinion. They are open 24 hours a day and always willing to help with whatever they can.
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Old 08-18-2008, 06:49 PM   #17 (permalink)
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great idea, you've been enjoying and being pampered there with phone calls here i doubt they will ever call me.

Originally Posted by GF
I think next time they call I'm going to request that any future calls be made by Danica Patrick
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Old 08-19-2008, 02:50 AM   #18 (permalink)
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i live in australia ..... maybe they cant afford an overseas call to me ??? ha ha !!
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Old 08-19-2008, 03:35 AM   #19 (permalink)
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Originally Posted by Joseph
They usually call you after you reg your first domain saying thank you etc
They never did that for me

Guess they can't afford the international calls!
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Old 08-19-2008, 03:56 AM   #20 (permalink)
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Originally Posted by evirtual1
i live in australia ..... maybe they cant afford an overseas call to me ??? ha ha !!
Originally Posted by htmlindex
Originally Posted by Joseph
They usually call you after you reg your first domain saying thank you etc
They never did that for me
????: NamePros.com http://www.namepros.com/showthread.php?t=505116

Guess they can't afford the international calls!

I think not call customer from oversea.
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Old 08-19-2008, 04:56 AM   #21 (permalink)
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i guess they only give calls to ppl in the usa n canada..not asia
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Old 08-19-2008, 05:56 AM   #22 (permalink)
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A while ago they sent me an E-mail saying they tried to call me to say hello but the phone number on file is incorrect. It was the corporate answering machine... morons
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Old 08-19-2008, 06:16 AM   #23 (permalink)
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Maybe you missed a good offer....
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Old 08-19-2008, 06:50 AM   #24 (permalink)
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I've gotten a variety of calls, some to remind me I have not renewed, some to say I can have a good price on .coms, etc.

Like any registrar, I've had good and bad experiences.

I'm still ticked with them over one 3.95 charge they incorrectly applied to me, and sent to collections. I've explained to them time after time that I bought 6 month hosting instead of the 1 month fee, and that 1 month of the six was to be applied to the 3.95 charge ( I can't explain properly in a short paragraph ) , but no one over there can ever help me and straighten out my account for that one stupid charge. So, thei stupid collection agency is trying to collect 3.95 + 25.00 from me, good luck on that.
????: NamePros.com http://www.namepros.com/showthread.php?t=505116

Right now I would love for a godaddy rep to call me, I would give them a mouthful.
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Old 08-19-2008, 08:09 AM   #25 (permalink)
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Sometimes they will call you if you change your nameservers to a different host.
They will brief you about their hosting plans and ask you why you changed your host.
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