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Old 07-04-2008, 02:49 AM THREAD STARTER               #1 (permalink)
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Question SnapNames :- Site Unavailable

Does this mean LIVE auctions ending today will be extended till tommorow ?

Quote:
The SnapNames® site will be unavailable on July 4, 2008 from 1:30AM until 9:30PM PST.
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Old 07-04-2008, 06:42 AM   #2 (permalink)
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I imagine that this is the case... they wouldnt stop people pouring more money in to the system.

Their phone number is on the website, it would be interesting to get it confirmed.

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Old 07-04-2008, 10:04 AM THREAD STARTER               #3 (permalink)
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It happened few days ago as well, but I didn't bid on them, so not aware of what happened.
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Old 07-04-2008, 10:05 AM   #4 (permalink)
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Originally Posted by Charley
Does this mean LIVE auctions ending today will be extended till tommorow ?
will be extended till tommorow
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Old 07-05-2008, 02:39 AM THREAD STARTER               #5 (permalink)
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Well then, how can I update the bids, it's still offline.
Quote:
The SnapNames® site is currently unavailable. Please check back later.

Auctions that were scheduled to end on July 4th Pacific will now end on July 5th.
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Old 07-05-2008, 08:48 AM   #6 (permalink)
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Old 07-05-2008, 10:00 AM   #7 (permalink)
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Originally Posted by spikedo
It's down this morning...again.
hope they get it back up today sometime !




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Old 07-05-2008, 11:33 AM   #8 (permalink)
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I wonder if they are still catching domains.
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Old 07-05-2008, 11:40 AM   #9 (permalink)
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Old 07-06-2008, 01:27 AM THREAD STARTER               #10 (permalink)
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I think SnapNames really needs to take this issue seriously and provide me a GENUINE solution. I have few domains that expired yesterday because I couldn't log into the site.
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Old 07-06-2008, 02:13 AM   #11 (permalink)
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Why site down, it has been a couple of days
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Old 07-06-2008, 02:53 AM   #12 (permalink)
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Lost

I was getting ready to log in to snapnames to buy one of their $9 domains (1 day remaining) when their site went down. Now the domain is showing enom in the whois.

Again, I lost using snap a few weeks ago when I backordered a couple of names showing pendingrenewalordeletion in the nameserver. I always thought that that NS was networksolutions, which I thought went to snapnames. The next thing I new these domains were showing some guy in Hong Kong and a 2009 expiration date in the whois.

I sure miss the days when we could count on first come, first served backorders. Backorders that meant something.
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Old 07-06-2008, 02:57 AM   #13 (permalink)
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Originally Posted by homebuyer
...
...
...
I always thought that that NS was networksolutions, which I thought went to snapnames.
...
Networksolutions domains go to NameJet, not SnapNames.
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Old 07-06-2008, 08:00 AM   #14 (permalink)
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Originally Posted by MyNet-Tony
I wonder if they are still catching domains.
Not that I can tell. They are clearly having serious issues. It looks like they might be down until the 8th by the message on their site.

Auctions that were scheduled to end on July 4th and July 5th Pacific will now end on July 8th.

I assume this will be updated again today adding the 6th to it.
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Old 07-06-2008, 09:13 AM   #15 (permalink)
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Thanks Snapnames. I was going to bid on a domain, but since you are down, ENOM got it. That's great customer service. Thanks a lot.

Here's hoping it shows up on NameJet now.

Thanks for nothing Snapnames.
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Old 07-06-2008, 09:16 AM   #16 (permalink)
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I'm surprised that the end of domain tasting didn't result in a sudden attack of ethics for these auction sites. I've no idea what is going on with Snapnames though.

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Old 07-06-2008, 03:05 PM   #17 (permalink)
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Thumbs down

Originally Posted by Jiblob
Their phone number is on the website, it would be interesting to get it confirmed.
I called them and it went to voicemail, so I left a message.

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Old 07-06-2008, 05:31 PM   #18 (permalink)
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Old 07-06-2008, 05:34 PM   #19 (permalink)
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Old 07-06-2008, 05:38 PM   #20 (permalink)
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Originally Posted by Yofie
Not that I can tell. They are clearly having serious issues. It looks like they might be down until the 8th by the message on their site.

Auctions that were scheduled to end on July 4th and July 5th Pacific will now end on July 8th.

I assume this will be updated again today adding the 6th to it.
I'm not seeing any message on their site as per Yofie's post. I can only see the standard message saying they are "briefly unavailable"..Where is anyone seeing the other message(s) / announcements?

I also phoned Snapnames and just got through to voice-mail. There was no recorded announcement of site-outage.
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Old 07-06-2008, 05:48 PM   #21 (permalink)
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I can still login to manage.snapnames.com (I am in there right now).

Originally Posted by Charley
I think SnapNames really needs to take this issue seriously and provide me a GENUINE solution. I have few domains that expired yesterday because I couldn't log into the site.

As for the the auctions that were going on, I hope they will continue and not be released somehow (I was bidding on a very nice one with one other person).

g-

EDIT:

Actually when I log out of manage.snapnames I get this msg as well...

Site Unavailable
The SnapNames® site is currently unavailable. Please check back later.

Auctions that were scheduled to end on July 4th and July 5th Pacific will now end on July 8th.

We apologize for any inconvenience.

In the meantime, here's where you can reach us:

Technical Support: Support@snapnames.com

General Information: Info@snapnames.com


Telephone: 1-800-385-4075 (toll-free in the U.S.)

+1-503-241-8547 (outside the U.S.)


Thank you!
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Old 07-06-2008, 06:16 PM   #22 (permalink)
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snap has always been fair about re-running auctions and extending auctions in our experience. they lose money when customers can't catch & bid, so it is reasonable to assume that this is some sort of tech glitch.
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Old 07-06-2008, 08:10 PM   #23 (permalink)
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I wonder how much money they've lost in terms of lost opportunities in the last several days.
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Old 07-06-2008, 09:04 PM   #24 (permalink)
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Old 07-06-2008, 10:59 PM   #25 (permalink)
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Originally Posted by buckshotdots
I can still login to manage.snapnames.com (I am in there right now).
ugh - can't even get that to come up.

any idea what company register.com names will most likely to be picked up by?

i had Snapnames down as register.com's preferred partner, but if snap is down, any clues as to the best way to backorder a register.com name?
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