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| Domain Name Discussion The place for general domain name related discussions. |
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| | THREAD STARTER #1 (permalink) | ||||||||||||||||
| NamePros Regular ![]() | Registerfly, such crap! I bought a major site some weeks ago for 1K. The domain was with registerfly and I wanted to renew because it was just some weeks left. First of all you go to "Manage Domains" and there is NO button or link to renew domains. You first have to click on a button called domains and then renew domains. They did not accept paypal, wtf! So I used my credit card. 5 days later I get an e-mail.
Some days later they get paypal and get all excited and send 2-3 spam mails. I try to renew again, this time using paypal. Then I get following mail:
3 days later I go back to check and I see:
I get kind of stressed and I decide to transfer my domain to godaddy to my other domains. Almost fully impossible to find the authorization code. At is located at the real end of the who-is contact information ... So then I try to transfer. Failure, "Invalid Auth Code" I try again: Failure, "Invalid Auth Code" Then I click on the big button on the top of the page: "Live sale chat" I fill in the form with my question, the window closes. I try again, the window closes. I wait patietly, perhaps I will get answer on the e-mail. Then I get an e-mail from live chat: Really excited I open:
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| | #2 (permalink) |
| Senior Member ![]() | yeah they have major problems esspecially when the specials are running. |
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| | #3 (permalink) |
| NamePros Legend ![]() | i think they're not ready for business, leave it alone. go to another registrar. |
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| | #4 (permalink) |
| Senior Member ![]() | Nothing new. I've had almost all those things happen to me at one time or another. Pretty soon namepros is going to have to make a forum section just for registerfly complaints the way things are going.
__________________ AdoptableDomains.com ~~~~~Finding Good Homes for Good Names~~~~~ FuelPrices.mobi - Fish.us - ManhattanNewYork.net - Salesmen.info - SoundSystems.org Dickering.com - JobPlacement.biz - LotteryTickets.ws - Deleted.cc - Names.im - MP3.hn |
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| | #5 (permalink) | ||||
| Senior Member ![]() |
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| | THREAD STARTER #6 (permalink) |
| NamePros Regular ![]() | Damm, I want to solve this now. Can anyone do me a favor? Click on "Live Sales Chat [online]" that are on the top of all the pages. Is it working?? |
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| | #7 (permalink) | ||||
| Senior Member ![]() |
__________________ AdoptableDomains.com ~~~~~Finding Good Homes for Good Names~~~~~ FuelPrices.mobi - Fish.us - ManhattanNewYork.net - Salesmen.info - SoundSystems.org Dickering.com - JobPlacement.biz - LotteryTickets.ws - Deleted.cc - Names.im - MP3.hn | ||||
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| | #8 (permalink) | ||||
| Senior Member ![]() ![]() |
__________________ Time to push the boat away from the dock. | ||||
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| | THREAD STARTER #9 (permalink) | ||||
| NamePros Regular ![]() |
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| | #10 (permalink) | ||||
| Senior Member ![]() ![]() |
Contact our Customer Service Representatives 24 hours a day,7 days a week, 365 days a year. For all technical, account and billing related inquires you should always use the Support Ticket System
__________________ Time to push the boat away from the dock. | ||||
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| | #11 (permalink) |
| NamePros Regular | Beware This company is a complete sham/e, back when it first opened up, it was good, then I don't know what the hell happened, they've been on a down-ward spiral ever since. The reason you got an email saying that "Purchase price is greater than available balance" is because they are referring to your 'Quick checkout' balance within your registerfly account. They want you to make all of your purchases thru quick checkout because they know that you won't ever get your money back once you transfer money into it. Run away from this company, and run as fast as you can. You can try to get your money back, but I can say is good luck. Oh and be prepared for it to take WEEKS to transfer and domains that you have to another registrar. Please refer to my post in the Legal Dispute forum to complain about this company to ICANN. Woof. |
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| | #12 (permalink) |
| NamePros Regular Join Date: Sep 2005
Posts: 240
![]() ![]() | The domain historicalfiction.org was registered at Enom. Perhaps that's why it was a transfer and not a renewal? Anyway, the transfer is initiated successfully, it seems. |
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| | #13 (permalink) | ||||
| NamePros Fans™ ![]() |
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| | #14 (permalink) |
| Electrifying Guy ![]() ![]() | FYI Jim, registerfly was an enom reseller who have secured their own registrar accreditation. They're trying to consolidate all domain names from their former enom reseller account to their very own system. Registerfly sent notices as far back as February to inform people of their new renewal system. Unfortunately not everyone got it, especially since email isn't as reliable as it once was. When you try to renew your domain name with registerfly, they're requesting enom to transfer it to them. In essence, you're really doing a registrar transfer instead of a plain simple renewal. What makes this more complicated is that registrars are using the Extensible Provisioning Protocol (EPP) system the .com Registry is forcing everyone to switch to on or before Oct. 28. The major effect of this is what you described in one part: providing the so-called "auth code" or EPP code/key. So whether you renew with registerfly or transfer the domain name to another registrar instead, it's not going to be easy. With a little "patience", you can still salvage the situation. So step by step: 1. Try to get the auth code from enom. Call them if you have to. 2. Unlock the domain name and make sure contact details are yours. 3. Either renew with registerfly or transfer to another registrar, whichever you are more comfy with. 4. If the registrar's online system asks for the auth code, give it on the spot. 5. Be ready to confirm the transfer both with the gaining and losing registrar. Whatever happens, maintain focus on trying to save the domain name with everything and anything you possibly have. Hope these help.
Last edited by Dave Zan; 10-13-2006 at 03:41 AM.
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| | #15 (permalink) | ||||
| NamePros Regular |
Registerfly is simply inept...period. Regards Steve
__________________ Domain Names and Expired Domain name news. | ||||
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| | #16 (permalink) |
| NamePros Regular Join Date: Dec 2004 Location: Cape Cod Mass
Posts: 867
![]() ![]() ![]() ![]() | registerfly sucks and they ran a fraud drop catcher for a while called expirefish. I am happy to say FRAUD on public boards. I hope they sue me so I can see their books. stay away!
__________________ Rob Sequin = Domain Buyer Broker |
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| | THREAD STARTER #17 (permalink) | ||||||||
| NamePros Regular ![]() | Quick update: Still "Transfer in progress" I tried to contact support Via email Bouncing back, not valid adress With support ticket
Live chat:
EDIT: Thanks for your info anyway | ||||||||
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| | #18 (permalink) |
| Name Cartels - Mr PINK | Typical Regfly situation. Domainers need to learn to stay away from them. The promised savings are never worth the trouble. Jim, Dave Zan had it right. You'll have to contact Enom and complain and demand the REAL AUTH CODE as Regfly often lists the WRONG AUTH CODE. (Yell at them, they deserve it!) |
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| | #19 (permalink) | ||||
| NamePros Inc. ![]() |
RegisterFly.com - "such crap!"
__________________ I support Children: Wish.org | MissingKids.com I support Animals: SPCA.org | SPCA.com Jeff | Armstrong | Grrilla - First 3 inductees into NamePro's Hall-Of-Fame. | ||||
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| | #20 (permalink) |
| DomainersNewsletter.com ![]() | lol welcome to the crowd sir, I think 80% of this board really hates them.
__________________ Amazing Keyword Domain Sale |
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| | #21 (permalink) |
| NamePros Regular Join Date: Sep 2005
Posts: 240
![]() ![]() | When did you start the transfer? It normally takes about 6 days to complete. |
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| | #22 (permalink) |
| Senior Member | I hope you got your problem solved. I am having a similar issue. My business site is hosted @ RF, http://stlbroadband.com. The domain expires the 20th of this month. Last week I iniated the renewal and I got the same thing, they had to transfer the domain from Enom. I paid the renewal fee and have the receipt. I also have an email stating that the transfer was succesful. Since Friday my web site and email have been down. Today I get and email stating my domain is expired.... I have had trouble tickets open since Friday and no reseponse. ~~RF if you are reading this: This is really unprofessional
Last edited by airwav; 11-05-2006 at 06:51 AM.
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| | #23 (permalink) | ||||
| Senior Member ![]() |
__________________ VPS Web Hosting | ||||
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| | #24 (permalink) |
| NamePros Regular | I remember I have one or two .be there, but I can not remember my account name, I may need check my gmail....good thing for me.. btw, I noticed you plan transfer all name to GD, may or may not good choice, actually I am tranfering all my name from GD to NC, even NC's price is higher...but consider NC have the free whoisguard...still similar. and, does anyone know if I renew a name in NC, does it also extend the whoisguard free?
__________________ 1: as domainer, you'd better keep your portfolio lean 2: as designer, you should learn HTML and CSS first, then MySQL and PHP 3: as site owner, you better understand more regard Domain and Host before live on web. |
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| | #25 (permalink) | ||||
| dawnofthefloatingworld ![]() |
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