Push to Wrong Account... What can be done?

Jeanco · 12-23-2003, 12:08 PM

Hello,

I've recently purchased a domain from someone and the account is with dotster. Through a miscommunication it was pushed to the wrong account. This is an account I used to own, but whenever I try to access it or have my PW emailed I get messages telling me the account does not exist, and yet the individual who pushed it said it went through fine.

I've tried to contact Dotster but they're support is sketchy and there's no telephone number where I can reach an actual person. Has anyone else ever expereinced this? How did you solve it?

RJ · 12-23-2003, 12:38 PM

Only two options are to contact Dotster, or contact the person it was pushed to if you can figure out who that is. Who's name shows up in the whois for it? If it's your name in the whois, you ma be able to transfer the name to another registrar.

Dotster has poor support, so expect a few days before you get an answer back from them.

Jeanco · 12-23-2003, 02:13 PM

Its still under the person I bought it from (dloft). the domain is www.zanyplace.com

RJ · 12-23-2003, 02:37 PM

In that case you could go to another registrar and initiate a transfer, requesting dloft to authorize it.

It'll cost you a years reg fee somewhere and add a year to the domain.

Jeanco · 12-23-2003, 02:52 PM

awesome, I'm gonna try that.

kohashi · 12-23-2003, 09:10 PM

domainloft are legitimate so I wouldnt worry about them scamming. I purchased quite a few domains from them recently and it went through fine. Otherwise I would be worried that it was a scam if it still showed their name in the whois.

Jeanco · 12-24-2003, 12:35 AM

Oh no I'm not concerned about a scam. It was a legitimate breakdown of communications.

dloft · 12-28-2003, 07:43 AM

Dear Jeanco: I checked the whois and still shows domainloft as the administrative contact. We cannot access the domain but if you request a transfer the authorization request is going to come to us and we will approve it. Ithink this is the simplest and best way to get access to the name.

Thanks.

VR Moses
Dloft

12-23-2003, 12:08 PM	THREAD STARTER #1 (permalink)
Jeanco RyanPrice.ca - Developer Join Date: Dec 2003 Posts: 1,328	Push to Wrong Account... What can be done? Hello, I've recently purchased a domain from someone and the account is with dotster. Through a miscommunication it was pushed to the wrong account. This is an account I used to own, but whenever I try to access it or have my PW emailed I get messages telling me the account does not exist, and yet the individual who pushed it said it went through fine. I've tried to contact Dotster but they're support is sketchy and there's no telephone number where I can reach an actual person. Has anyone else ever expereinced this? How did you solve it? __________________ Ryan Price - Webmaster www.HostDurham.com - For Hosting \| www.jeanco.ca - For Webdesign

12-23-2003, 12:38 PM	#2 (permalink)
RJ NamePros Webmaster Join Date: Feb 2003 Posts: 12,930 Follow @DomainBuyer	Only two options are to contact Dotster, or contact the person it was pushed to if you can figure out who that is. Who's name shows up in the whois for it? If it's your name in the whois, you ma be able to transfer the name to another registrar. Dotster has poor support, so expect a few days before you get an answer back from them. __________________ @DomainBuyer facebook

12-23-2003, 02:13 PM	THREAD STARTER #3 (permalink)
Jeanco RyanPrice.ca - Developer Join Date: Dec 2003 Posts: 1,328	Its still under the person I bought it from (dloft). the domain is www.zanyplace.com __________________ Ryan Price - Webmaster www.HostDurham.com - For Hosting \| www.jeanco.ca - For Webdesign

12-23-2003, 02:37 PM	#4 (permalink)
RJ NamePros Webmaster Join Date: Feb 2003 Posts: 12,930 Follow @DomainBuyer	In that case you could go to another registrar and initiate a transfer, requesting dloft to authorize it. It'll cost you a years reg fee somewhere and add a year to the domain. __________________ @DomainBuyer facebook

12-23-2003, 02:52 PM	THREAD STARTER #5 (permalink)
Jeanco RyanPrice.ca - Developer Join Date: Dec 2003 Posts: 1,328	awesome, I'm gonna try that. __________________ Ryan Price - Webmaster www.HostDurham.com - For Hosting \| www.jeanco.ca - For Webdesign

12-23-2003, 09:10 PM	#6 (permalink)
kohashi NamePros Regular Join Date: May 2003 Location: Kathmandu, Nepal Posts: 788	domainloft are legitimate so I wouldnt worry about them scamming. I purchased quite a few domains from them recently and it went through fine. Otherwise I would be worried that it was a scam if it still showed their name in the whois. __________________ -kohashi \|\| Earn 20% Commissions with this Affiliate Program! Ohashi.US - Your Domain Name Resource Visit Ohashi.us for the largest set of Domain name links and tools. Free eNom Reseller Accounts and $6.50 retail accounts (biz/us) http://www.demigod.net - Free Subdomains For You! No Ads!

12-24-2003, 12:35 AM	THREAD STARTER #7 (permalink)
Jeanco RyanPrice.ca - Developer Join Date: Dec 2003 Posts: 1,328	Oh no I'm not concerned about a scam. It was a legitimate breakdown of communications. __________________ Ryan Price - Webmaster www.HostDurham.com - For Hosting \| www.jeanco.ca - For Webdesign

12-28-2003, 07:43 AM	#8 (permalink)
dloft NamePros Member Join Date: Sep 2003 Posts: 36	Dear Jeanco: I checked the whois and still shows domainloft as the administrative contact. We cannot access the domain but if you request a transfer the authorization request is going to come to us and we will approve it. Ithink this is the simplest and best way to get access to the name. Thanks. VR Moses Dloft

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