GoDaddy: Now that's service!!

dgridley · 10-29-2005, 08:04 PM

I cancelled a domain name a few months ago from my account at GoDaddy... recently, after lamenting that decision, I noticed it hadn't been re-registered so contacted GoDaddy support to see if they could restore it to my account.
Well, they not only restored it to my account (after verification) with no extra charges but they did so within 48 hours! Now that's what I call service!

readyman · 10-29-2005, 08:27 PM

Great to hear that. I too love GoDaddy, it is no wonder they are the #1 registry, all of the others need to take a close look at what they are doing and replicate it. Though, Moniker is beyond excellent as well.

dgridley · 10-29-2005, 08:30 PM

They may charge a bit more than others, but I'd take top notch customer service over discount prices any day! All my new regs are going to GoDaddy from now on!

readyman · 10-29-2005, 08:42 PM

amen. GoDaddy is the only place that I register ATM. You gotta hand it to them, they offer very competitive rates AND excellent service. Something VERY hard to come by with most businesses.

cache · 10-29-2005, 09:48 PM

I second that. After my first few orders, I got a phone call from a live person to follow up on the purchase.

Iravan · 10-30-2005, 06:58 PM

Quote:

They may charge a bit more than others, but I'd take top notch customer service over discount prices any day! All my new regs are going to GoDaddy from now on!

actually if you know the loop holes they are very cheap

Virgil · 10-30-2005, 07:33 PM

They have always had an excellent support. I don't use GD that much anymore, but I still keep around 20 domains there, and I can always count on their responses.

rome2ng · 10-30-2005, 08:12 PM

great to hear that.

at least it reaffirm my decision, on registering with them

thks bro.

CrazyTech · 10-30-2005, 09:28 PM

I just wish they'd accept a Paypal account w/o a credit card on it so I wouldn't have to use checks.

tsj5j · 10-31-2005, 12:01 AM

Originally Posted by dgridley

I cancelled a domain name a few months ago from my account at GoDaddy... recently, after lamenting that decision, I noticed it hadn't been re-registered so contacted GoDaddy support to see if they could restore it to my account.
????: NamePros.com http://www.namepros.com/domain-name-discussion/136096-godaddy-now-thats-service.html
Well, they not only restored it to my account (after verification) with no extra charges but they did so within 48 hours! Now that's what I call service!

Thats great service.
GoDaddy has been reputated to have very good service, but I did not expect free restoration to your account.

Hopefully, this is not just a one-off incident but a usual practise for them

AHA7 · 10-31-2005, 12:11 AM

I love GoDaddy's support team, they are the best, most responsive and the fastest so far. (Of course, not forgetting about our super 24/7 NamePros' support)

Epic · 10-31-2005, 12:13 AM

Originally Posted by AHA7

I love GoDaddy's support team, they are the best, most responsive and the fastest so far.

I've never even had to contact them....
????: NamePros.com http://www.namepros.com/showthread.php?t=136096

i guess thats why Godaddy is the best

dgridley · 10-31-2005, 12:14 AM

I don't know how "usual" it is for them, but they've done it for me twice so far..

Originally Posted by tsj6k

Thats great service.
????: NamePros.com http://www.namepros.com/showthread.php?t=136096
GoDaddy has been reputated to have very good service, but I did not expect free restoration to your account.

Hopefully, this is not just a one-off incident but a usual practise for them

tsj5j · 10-31-2005, 12:18 AM

Originally Posted by dgridley

I don't know how "usual" it is for them, but they've done it for me twice so far..
????: NamePros.com http://www.namepros.com/showthread.php?t=136096

Originally Posted by tsj6k

Thats great service.
GoDaddy has been reputated to have very good service, but I did not expect free restoration to your account.

Hopefully, this is not just a one-off incident but a usual practise for them

Twice, as in twice out of how many requests?

If they do that for all your request (twice), thats great!

10-29-2005, 08:04 PM	THREAD STARTER #1 (permalink)
dgridley NamePros Legend Join Date: Jul 2004 Location: SW Missouri Posts: 18,396 Follow @davew3b	GoDaddy: Now that's service!! I cancelled a domain name a few months ago from my account at GoDaddy... recently, after lamenting that decision, I noticed it hadn't been re-registered so contacted GoDaddy support to see if they could restore it to my account. Well, they not only restored it to my account (after verification) with no extra charges but they did so within 48 hours! Now that's what I call service! __________________ davew3b tumblr blog \| davew3b posterous blog

10-29-2005, 08:30 PM	THREAD STARTER #3 (permalink)
dgridley NamePros Legend Join Date: Jul 2004 Location: SW Missouri Posts: 18,396 Follow @davew3b	They may charge a bit more than others, but I'd take top notch customer service over discount prices any day! All my new regs are going to GoDaddy from now on! __________________ davew3b tumblr blog \| davew3b posterous blog

10-29-2005, 09:48 PM	#5 (permalink)
cache Senior Member Join Date: Sep 2005 Location: Goblin Wars Zone & California Posts: 4,471	I second that. After my first few orders, I got a phone call from a live person to follow up on the purchase. __________________ LaFrance Hods Raids Trik OXSI GoblinWars IQx yPortal Idel enlo Kitu Hytu Albums eMontage Cereal Tarf MDTalks Toch TV vald hosy iBoar Glem wolk corg ypen DiTV

10-31-2005, 12:11 AM	#11 (permalink)
AHA7 Senior Member Join Date: Sep 2005 Posts: 2,072	I love GoDaddy's support team, they are the best, most responsive and the fastest so far. (Of course, not forgetting about our super 24/7 NamePros' support) __________________ HI!

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10-29-2005, 08:27 PM	#2 (permalink)
readyman NamePros Member Join Date: Jul 2005 Posts: 123	Great to hear that. I too love GoDaddy, it is no wonder they are the #1 registry, all of the others need to take a close look at what they are doing and replicate it. Though, Moniker is beyond excellent as well.

10-29-2005, 08:42 PM	#4 (permalink)
readyman NamePros Member Join Date: Jul 2005 Posts: 123	amen. GoDaddy is the only place that I register ATM. You gotta hand it to them, they offer very competitive rates AND excellent service. Something VERY hard to come by with most businesses.

10-30-2005, 07:33 PM	#7 (permalink)
Virgil NamePros Regular Join Date: May 2004 Posts: 958	They have always had an excellent support. I don't use GD that much anymore, but I still keep around 20 domains there, and I can always count on their responses.

10-30-2005, 08:12 PM	#8 (permalink)
rome2ng Senior Member Join Date: Oct 2005 Location: 1Â°88′N, 7Â°95′E Posts: 1,387	great to hear that. at least it reaffirm my decision, on registering with them thks bro.

10-30-2005, 09:28 PM	#9 (permalink)
CrazyTech NamePros Expert Join Date: Oct 2004 Location: South Carolina Posts: 5,043	I just wish they'd accept a Paypal account w/o a credit card on it so I wouldn't have to use checks.

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