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Old 07-06-2005, 12:13 AM THREAD STARTER               #1 (permalink)
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Talking DomainSite - Great Support!


I'd just like to commend DomainSite on their great support, I was expecting to get a reply in weeks or maybe even months as i had heard that their replies aren't really that good but they have proved me wrong and replied to my support email in two days. I had a problem setting up custom nameservers and they fixed it and set it up for me.

I'd just like to commend and thank DomainSite for their brilliant support!

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Old 07-06-2005, 12:26 AM   #2 (permalink)
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yah they are great, usually they get right back to you the same day , but because it was a holiday and the weekend they took a few days for you, they are top
and always aswer the phones, but once they start getting more popular maybe it will be harder to talk to them...
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Old 07-06-2005, 12:30 AM THREAD STARTER               #3 (permalink)
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I'm pretty sure that once they get even more popular they will hire more staff
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Old 07-06-2005, 01:03 AM   #4 (permalink)
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great, thanks for the info Added them to my bookmarks..
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Old 07-06-2005, 02:45 AM   #5 (permalink)
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I usually just call them.
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Old 07-06-2005, 02:53 AM THREAD STARTER               #6 (permalink)
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Yep, that's because you live in the US.
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Old 07-06-2005, 02:55 AM   #7 (permalink)
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Well, you can call too. Its just a bit more expensive
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Old 07-06-2005, 02:58 AM   #8 (permalink)
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Yes i think Domainsite is the best registrar availible great prices and support you cant get much better then that.
Also there system is user friendly.
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Old 07-06-2005, 03:06 AM   #9 (permalink)
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I like domainsite, but I personally I think that their system isn't very user friendly. It is OK for domainers once you get to know the system, but when I first joined, it was very hard to find anything. Especially the bulk transfer of names. Very confusing.

Support is average. I usually get a response in 1-2 days. But for some reason I haven't gotten a reply for a week. Maybe I will send email again.

Overall is a good registrar, great prices, and it just seems to get better and better everyday, with more features, and more extensions.
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Old 07-06-2005, 03:08 AM   #10 (permalink)
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Setting up custom nameservers is a pain in my rear end
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Old 07-06-2005, 03:28 AM THREAD STARTER               #11 (permalink)
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I agree Raymond When i registered my first domain with DomainSite i was quite confused where i would go to perform certain functions, etc.. It was really confusing for me I think that's something they can definitely improve on
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Old 07-06-2005, 08:21 AM   #12 (permalink)
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I love domainsite and their control panel is very compact and easy to use. The only thing is that when I contacted their support it took a couple of days to get a reply but at least it answered my questions.
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Old 07-06-2005, 08:42 AM   #13 (permalink)
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I think I registered a few domains there before.
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Old 07-06-2005, 10:33 AM   #14 (permalink)
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May be a offline question here. Do they provide any discount or is there any coupon that could be used to avail discount from domainsite.
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Old 07-06-2005, 10:34 AM   #15 (permalink)
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Originally Posted by WebHost
May be a offline question here. Do they provide any discount or is there any coupon that could be used to avail discount from domainsite.
Nope, haven't ever seen any around.
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Old 07-06-2005, 12:22 PM   #16 (permalink)
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ya... i like the 2... most registars dont except paypal like them!
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Old 07-06-2005, 01:38 PM   #17 (permalink)
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Originally Posted by WebHost
May be a offline question here. Do they provide any discount or is there any coupon that could be used to avail discount from domainsite.
No they haven't. I reckon they should to attract more new buyers, but maybe it is because their prices are low already. Any lower and they won't be able to survive?
????: NamePros.com http://www.namepros.com/domain-name-discussion/104437-domainsite-great-support.html

Originally Posted by Veolus
I agree Raymond When i registered my first domain with DomainSite i was quite confused where i would go to perform certain functions, etc.. It was really confusing for me I think that's something they can definitely improve on
Yes, they ought to try to improve their interface appeal as well. When I used namecheap and then domainsite, I feel that maybe the extra $0.88 for namecheap (which then also includes whoisguard) is more worthwhile with its nice colourful interface than domainsite's.
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Old 07-06-2005, 03:29 PM   #18 (permalink)
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Just thought I'd chime in and say I LOVE Domainsite.Very good prices,much cheaper than GoDaddy,full IDN support,excellent interface,PayPal accepted,and pushing names is extremely easy.
With GoDaddy just to do a push you need the recipient's full name/addy/phone/email/etc...For Domainsite all you need is a simple "account code" and the push is instantaneous.
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Old 07-06-2005, 04:35 PM   #19 (permalink)
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Yes, I love domainsite for their IDN support. No other registrar beats them in price for IDN. I do all my IDN registering there.
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Old 07-06-2005, 05:30 PM   #20 (permalink)
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I also loved the free .info promotion.
That was a promotion Offered by afrilias ,the operator of .info
registry and was available from a wide range of Resellers of .info's .

Myself I have found DomainSite.com OK except they keep persistently sending renewal reminders for domains I have transferred away from them and Still listed in my Account.

I only opened My Account with them ,along with GD, RegisterFly,RegisterSite, and others to facilitate transfers of Domains I have Purchased . I Don't register Domains anywhere (except with my self) so don't know how they go on that score
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Old 07-06-2005, 06:51 PM   #21 (permalink)
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prices are great, although the support was much faster 6 months ago, it is much slower. Also the large number of names I transferred away are still in my manager.
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Old 07-07-2005, 04:42 PM   #22 (permalink)
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Old 07-07-2005, 06:01 PM   #23 (permalink)
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Had some problems a few days ago and they did respond in a good timely manner.

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Old 07-07-2005, 06:55 PM   #24 (permalink)
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Great to hear that, I'll keep that website in mind.
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Old 07-08-2005, 10:50 AM   #25 (permalink)
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I use also Domainsite and I have never had any problems with their support. Usually I get reply from them within 24 hours.
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