The worst! Impossible to cancel contract.

kbweb · 04-29-2009, 12:40 PM

Tried to cancel domains. You have to log into a different subdomain. Ordered cancellation.

Got invoice a month later. The reps said I didn't cancel. Told me the cancellation must be confirmed by an email. I never saw that email. He said sometimes the email doesn't come. I told the rep that 1and1 is the worst company and he needs to get out. I told him I'd try another way to stop payment.

Canceled credit card number to prevent over $200 from being debited.

A word to the wise: STAY FAR AWAY!

sourcez · 05-01-2009, 10:58 AM

Back in 2006 had quite a good time with 1and1.co.uk but would not use them for any complex database or php sites as their support is rubbish.

Also have had billing issues with them threatening to send the debt collection agency round simply because they let my card expire and didn't tell me there was no billing method on the account.

Good affiliate commissions though

DomainBuyerBroker · 05-29-2009, 09:24 AM

Anyone know who catches 1and1 / schlund drops?

ShadeTreeTech · 06-07-2009, 09:06 AM

I created an entire website about their repeated attempts to defraud me and steal money from me for domains I canceled, confirmed the cancellations, everything.

Ripped Off Consumers

PLEASE avoid 1and1!

DNLease.com · 12-16-2009, 04:07 PM

I just wanted to bump this thread because I too have been scammed by the 1and1 billing process.

I've cancelled all of the domain packages I ever had with them, being sure to "Confirm" via their emails. The debit card I had on file with them expired and I'm still getting invoices for domains I cancelled years ago!!!

I've even gotten debt collection letters in the mail for domains I've cancelled. This company should be shut down. They are a bunch of crooks!!!

-Scott

04-29-2009, 12:40 PM	#126 (permalink)
kbweb NamePros Member Join Date: Apr 2008 Location: Florida Posts: 118	The worst! Impossible to cancel contract. Tried to cancel domains. You have to log into a different subdomain. Ordered cancellation. Got invoice a month later. The reps said I didn't cancel. Told me the cancellation must be confirmed by an email. I never saw that email. He said sometimes the email doesn't come. I told the rep that 1and1 is the worst company and he needs to get out. I told him I'd try another way to stop payment. Canceled credit card number to prevent over $200 from being debited. A word to the wise: STAY FAR AWAY!

05-01-2009, 10:58 AM	#127 (permalink)
sourcez NamePros Regular Join Date: Nov 2007 Location: UK Posts: 402	Back in 2006 had quite a good time with 1and1.co.uk but would not use them for any complex database or php sites as their support is rubbish. Also have had billing issues with them threatening to send the debt collection agency round simply because they let my card expire and didn't tell me there was no billing method on the account. Good affiliate commissions though __________________ 3cc Internet \| Free Flash Graphics \| Share Your Screenshots

05-29-2009, 09:24 AM	#128 (permalink)
DomainBuyerBroker NamePros Regular Join Date: Dec 2004 Location: Cape Cod Mass Posts: 884	Anyone know who catches 1and1 / schlund drops? __________________ Rob Sequin = Domain Buyer Broker

06-07-2009, 09:06 AM	#129 (permalink)
ShadeTreeTech Account Closed Join Date: Nov 2008 Posts: 6	1and1 Completely Incompetent I created an entire website about their repeated attempts to defraud me and steal money from me for domains I canceled, confirmed the cancellations, everything. Ripped Off Consumers PLEASE avoid 1and1!

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
1and1.com Domain transfers — faster and easier	dgridley	Domain Name Discussion	26	01-24-2005 08:31 AM
Opinions of 1and1.com please	andriegel	Web Hosting Discussion	13	11-21-2004 01:48 PM
1and1.com: free .info?	dgridley	Dot INFO	10	09-25-2004 10:11 PM
1and1.com Domain Names	DJ-Sound	Domain Name Discussion	13	06-09-2004 02:37 PM
1and1.com - $5.99 registrations	scriptjunkie	Domain Name Discussion	14	04-10-2004 02:56 PM

12-16-2009, 04:07 PM	#130 (permalink)
DNLease.com NamePros Regular Join Date: Oct 2007 Posts: 408	I just wanted to bump this thread because I too have been scammed by the 1and1 billing process. I've cancelled all of the domain packages I ever had with them, being sure to "Confirm" via their emails. The debit card I had on file with them expired and I'm still getting invoices for domains I cancelled years ago!!! I've even gotten debt collection letters in the mail for domains I've cancelled. This company should be shut down. They are a bunch of crooks!!! -Scott

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

The worst! Impossible to cancel contract.

1and1 Completely Incompetent