Excellent customer service and refund policy

WORDSWORTH · 11-19-2006, 06:08 AM

Brilliant registrar. I have almost all my domains with them. Their customer service is the best I have ever experienced at any company.

Their control panel is fairly easy to use. They offer free (and fast) forwarding and DNS. I have experienced no problems with their hosting either.

They have never failed to provide me with a refund when I've changed my mind about a domain. I just let them know within five days and the money goes back in my account.

Way to GoDaddy

FPForum · 11-22-2006, 03:38 AM

GoDaddy is oaky..Their prices are a little higher but their customer service is great. They also offer alot extra add-ons and is easy to use when combining a domain and hosting

asianinvasion · 11-25-2006, 11:26 AM

GoDaddy has absolutely no ethics. Basically "stole" all the money I earned with their CashParking service. I will transferring all of my domains to another registrar.

By "stole", I mean that my revenue was made null by "cancellation fees" ($15) and "check processing fees" ($10).

Liberty Dog · 11-28-2006, 08:30 AM

I have used GoDaddy for about a year and a half now and have absolutely no complaints with them, especially now that they have redone their domain control panel.

Customer service is the best of any host I have ever used.

I am just now getting into the domain end of things as just opposed to buying domains for myself and hosting, so I don't yet know how transferring domains, etc will be, but changing DNS and such is quite simple.

superprogrammer · 12-07-2006, 10:25 AM

I feel Godaddy is good overall!

binaryman · 12-07-2006, 10:01 PM

Very happy I joined Godaddy. Best customer experience and consistant.

Ba7ebahaaa · 12-21-2006, 08:08 AM

Godaddy is good for me with domain registering

not sure about hosting but i stick to cPanel hosting anyways

Clubit.tv · 12-22-2006, 06:16 AM

Rubbish is all i can say, your wasting your time and money and if you buy a domain with Godaddy there the worst

Iv had many problems with them

ScottGFX · 12-23-2006, 10:38 PM

I like godaddy actually. i have heard some nasty remarks about it in the past and i must say they are all false. godaddy is fast and secure. easy to use with brand new domain management. the dns switch time is blazing too

drig · 01-07-2007, 06:25 PM

A very nice registrar and my choice for over 6 years. Do not like their control panel (hard to manage over 50 domains).

pdcom · 01-09-2007, 01:13 PM

I've been with GoDaddy since January 2001 and have held as many as ~650 domains with them at any given time. I was assigned an Executive Account rep. about 1.5 years ago and have been extremely pleased with the customer service I have received. Even when I use a different rep. (e.g., when mine is on vacation), I'm consistently very happy with the customer support.

I have yet to find a registrar that can beat GoDaddy's prices and provide the flexibility and functionality I get from GoDaddy's domain interface. Although their new interface isn't as user friendly as their previous one, I've been able to get accustomed to it without much difficulty.

The ability to instantly push any number of domains to another GoDaddy customer is quite valuable, especially due to the fact that it's free. Transfers in from another registrar, however, can be a bit time consuming and frustrating, but that's usually due to the OTHER registrar's poor service or quirky procedures.

In the 6 years that I have been a GoDaddy customer, I have NEVER lost a domain name. An associate of mine insists on keeping his domains at NetSol, stating that they have better security. I can't say whether he's right or not, but I can say that GoDaddy's security has never been an issue for me.

The ads everyone seems to be annoyed with don't bother me. Just press your End key to go to the bottom of the page and choose "Quick Checkout" and you'll bypass all the add-ons. I've never used any of GoDaddy's other services, so it would be nice, as another poster mentioned, if there was an account option to always bypass those ads.

My overall experience with GoDaddy has been and continues to be outstanding. This is the one registrar I recommend head and shoulders above all others.

ofclean · 01-19-2007, 09:24 AM

Some shared hosting quirks, but overall they are fantastic.

worldstar · 01-27-2007, 08:26 PM

safe, reliable and can always get promo code.

SoCal68 · 01-27-2007, 09:39 PM

I registered my first domain with GoDaddy, and it was quick and easy.

User Controls for domain management are also easy to use.

coppa · 02-11-2007, 02:32 PM

My experience with godaddy is very very bad

Don´t by premium domains with them as you will loose them - godaddy will steal them from you easily.
Also forget about customer service . It´s very very bad and if you´re lucky you will talk with a 18 year old girl that knows nothing about domains or internet

Be carefull with your credit cards - they will not refund you

I am putting them on court

AVOID THEM - go for any other - i am sure it´s better than godaddy
Yes they´re cheap but you will understand why ...

ofclean · 02-11-2007, 02:54 PM

Originally Posted by coppa

My experience with godaddy is very very bad

Don´t by premium domains with them as you will loose them - godaddy will steal them from you easily.
????: NamePros.com http://www.namepros.com/domain-registrar-reviews/83569-godaddy.html
Also forget about customer service . It´s very very bad and if you´re lucky you will talk with a 18 year old girl that knows nothing about domains or internet

Be carefull with your credit cards - they will not refund you

I am putting them on court

AVOID THEM - go for any other - i am sure it´s better than godaddy
Yes they´re cheap but you will understand why ...

You are ridiculous.

Matthew. · 02-11-2007, 03:22 PM

I have seen so many ridiculous reviews of GoDaddy i feel compelled to add my own. GoDaddy have always been my favorite registrar, i find their prices to be reasonable (hint coupons) and their support to be nothing short of excellent.

Even at times when i have had to use the email support i have received a reply in a more than acceptable amount of time and it has been as helpful as possible. The only criticism i have of support is that there is no live chat which would be beyond helpful at times.
????: NamePros.com http://www.namepros.com/showthread.php?t=83569

The interface is good with the exception of two things: Speed (although it is reasonable) and the folders are nothing short of useless if you want anything done within an hour.

Overall i have very, very few complains about the service i have received and intend to keep using them.

Dominioxpres · 02-11-2007, 03:28 PM

iTS OK

circa1850 · 02-11-2007, 10:24 PM

GoDaddy has gotten into so much sideline angles to generate revenue that they have lost focus of one primary business principle...customer service.
????: NamePros.com http://www.namepros.com/showthread.php?t=83569

I rank 7 on features as I do find their hosting very flexible and reliable.

Interface/ease of use I interpret as their CP

Customer service is the lowest I have ever seen it in all my years as being a customer of theirs. Currently, I would place it as some of the worst and poorly trained customer service agents and reps along with middle management not only in a domain related industry but in any realm of business.

Their price and value is no longer a factor. Now many industry leaders have beaten the services and prices that GoDaddy offers for domain registration backed by customer service reps that know the domain business.

My overall satisfaction ranks very low which corresponds to the many threads posted regarding their current lack of customer satisfaction and services. Other than the hosting plans and flexibility and familiarity, I would not have any purpose for GoDaddy

S-L-O-W · 02-12-2007, 04:03 PM

Originally Posted by coppa

My experience with godaddy is very very bad
????: NamePros.com http://www.namepros.com/showthread.php?t=83569

Don´t by premium domains with them as you will loose them - godaddy will steal them from you easily.
Also forget about customer service . It´s very very bad and if you´re lucky you will talk with a 18 year old girl that knows nothing about domains or internet

Be carefull with your credit cards - they will not refund you

I am putting them on court

AVOID THEM - go for any other - i am sure it´s better than godaddy
Yes they´re cheap but you will understand why ...

This coming from someone with 4 post and bad English. What are you 8? Godaddy is not great but I've had only pleasent experience with them. They cater very well to larger portfolio holders.

Robert Allen · 02-18-2007, 07:22 AM

Good value, but there are some major flaws. The phone support is terrible, and they are confusing you and trying to prevent helping the user. The price is reasonable, but it could be cheaper. There interface is smothered in advertisement for other services, which makes life confusing, and i avoid godaddy. They also tend to delete domains of illegal sites WITHOUT any warning, which i feel is wrong. Loads of features, too many to list, but they need to redesign the site, it is cluttered and looks like someones myspace profile.

Rom · 02-18-2007, 08:04 AM

I was just looking around and noticed most people are rating the customer service 1 star...

Have you ever used their customer service?

They have the best and fastest customer service in the industry.

~Rom

ofclean · 02-18-2007, 08:15 AM

Yeah, people expect the customer service to help them out with coding issues for their site.

WORDSWORTH · 02-20-2007, 09:37 AM

I repeat what I said in my earlier post:

I have never had such good service from ANY company I have dealt with, domains or otherwise.

If GoDaddy can do it, why not everyone else?

The extra cost (and it's only a few cents) is well worth it. As long as GoDaddy continue to look after me this well I have no need to look anywhere else.

Matt.

mkylut · 02-20-2007, 10:44 AM

I'm very happy with godaddy. Excellant customer service and wonderful administration panel.

11-19-2006, 06:08 AM	#176 (permalink)
WORDSWORTH Senior Member Join Date: Nov 2006 Location: M@RVEL.COM Posts: 2,292	Excellent customer service and refund policy Brilliant registrar. I have almost all my domains with them. Their customer service is the best I have ever experienced at any company. Their control panel is fairly easy to use. They offer free (and fast) forwarding and DNS. I have experienced no problems with their hosting either. They have never failed to provide me with a refund when I've changed my mind about a domain. I just let them know within five days and the money goes back in my account. Way to GoDaddy __________________ Domains for sale, free available to register domain lists and much more! LLLL.com domains and other great names on sale! Click here! Last edited by WORDSWORTH; 02-11-2007 at 03:48 PM.

11-22-2006, 03:38 AM	#177 (permalink)
FPForum Senior Member Join Date: Apr 2006 Location: Houston, TX Posts: 2,801 Follow @dualrack	They are okay GoDaddy is oaky..Their prices are a little higher but their customer service is great. They also offer alot extra add-ons and is easy to use when combining a domain and hosting __________________ Linux VPS Hosting \| Reseller Hosting Web Design Reviews \| Make Real Money Online

11-25-2006, 11:26 AM	#178 (permalink)
asianinvasion Senior Member Join Date: May 2005 Posts: 1,125	GoDaddy Sucks GoDaddy has absolutely no ethics. Basically "stole" all the money I earned with their CashParking service. I will transferring all of my domains to another registrar. By "stole", I mean that my revenue was made null by "cancellation fees" ($15) and "check processing fees" ($10). Last edited by asianinvasion; 11-26-2006 at 02:56 PM.

11-28-2006, 08:30 AM	#179 (permalink)
Liberty Dog NamePros Member Join Date: Nov 2006 Posts: 43	Review I have used GoDaddy for about a year and a half now and have absolutely no complaints with them, especially now that they have redone their domain control panel. Customer service is the best of any host I have ever used. I am just now getting into the domain end of things as just opposed to buying domains for myself and hosting, so I don't yet know how transferring domains, etc will be, but changing DNS and such is quite simple. __________________ Domains for Sale

12-07-2006, 10:25 AM	#180 (permalink)
superprogrammer Senior Member Join Date: Aug 2004 Location: Washington Posts: 4,324	I feel Godaddy is good overall! __________________ Download youtube videos at www.HugYouTube.com -NO LINKS TO PARKED PAGES- Anonymous access at www.Banned.net

Excellent customer service and refund policy

They are okay

GoDaddy Sucks

Review

Rubbish!

Wonderful

Very good - no problems after 6 years!

My Favorite Registrar

Excellent

Good registrar for domainers

Be Carefull !!! Godaddy Is Evil

Very Good

Review

The old gray mare just ain't what it used to be...

Aweful

12-07-2006, 10:01 PM	#181 (permalink)
binaryman Account Suspended Join Date: Feb 2006 Posts: 2,107	Very happy I joined Godaddy. Best customer experience and consistant.

12-21-2006, 08:08 AM	#182 (permalink)
Ba7ebahaaa NamePros Member Join Date: Dec 2006 Location: Scripteen.com Posts: 33	Godaddy is good for me with domain registering not sure about hosting but i stick to cPanel hosting anyways __________________ Proxy Hosting - Proxy Host - Host Proxy

12-22-2006, 06:16 AM	#183 (permalink)
Clubit.tv Account Suspended Join Date: Oct 2006 Location: Clubit.tv Posts: 487	Rubbish! Rubbish is all i can say, your wasting your time and money and if you buy a domain with Godaddy there the worst Iv had many problems with them

12-23-2006, 10:38 PM	#184 (permalink)
ScottGFX Account Suspended Join Date: Dec 2006 Posts: 32	Wonderful I like godaddy actually. i have heard some nasty remarks about it in the past and i must say they are all false. godaddy is fast and secure. easy to use with brand new domain management. the dns switch time is blazing too

01-07-2007, 06:25 PM	#185 (permalink)
drig NamePros Regular Join Date: Jun 2006 Posts: 195	Very good - no problems after 6 years! A very nice registrar and my choice for over 6 years. Do not like their control panel (hard to manage over 50 domains).

01-09-2007, 01:13 PM	#186 (permalink)
pdcom NamePros Member Join Date: Jan 2006 Location: PHX ~ AZ ~ USA Posts: 103	My Favorite Registrar I've been with GoDaddy since January 2001 and have held as many as ~650 domains with them at any given time. I was assigned an Executive Account rep. about 1.5 years ago and have been extremely pleased with the customer service I have received. Even when I use a different rep. (e.g., when mine is on vacation), I'm consistently very happy with the customer support. I have yet to find a registrar that can beat GoDaddy's prices and provide the flexibility and functionality I get from GoDaddy's domain interface. Although their new interface isn't as user friendly as their previous one, I've been able to get accustomed to it without much difficulty. The ability to instantly push any number of domains to another GoDaddy customer is quite valuable, especially due to the fact that it's free. Transfers in from another registrar, however, can be a bit time consuming and frustrating, but that's usually due to the OTHER registrar's poor service or quirky procedures. In the 6 years that I have been a GoDaddy customer, I have NEVER lost a domain name. An associate of mine insists on keeping his domains at NetSol, stating that they have better security. I can't say whether he's right or not, but I can say that GoDaddy's security has never been an issue for me. The ads everyone seems to be annoyed with don't bother me. Just press your End key to go to the bottom of the page and choose "Quick Checkout" and you'll bypass all the add-ons. I've never used any of GoDaddy's other services, so it would be nice, as another poster mentioned, if there was an account option to always bypass those ads. My overall experience with GoDaddy has been and continues to be outstanding. This is the one registrar I recommend head and shoulders above all others. __________________ Fire Sale Domains as low as $1 at CashDomains.com ♦ http://twitter.com/CashDomains ♦ Last edited by pdcom; 01-09-2007 at 01:20 PM.

01-19-2007, 09:24 AM	#187 (permalink)
ofclean NamePros Regular Join Date: Jan 2007 Posts: 792	Excellent Some shared hosting quirks, but overall they are fantastic.

01-27-2007, 08:26 PM	#188 (permalink)
worldstar Senior Member Join Date: Jun 2005 Posts: 3,434	Good registrar for domainers safe, reliable and can always get promo code. __________________ txh.org e-gu.com juzhe.com hotlearning.com

01-27-2007, 09:39 PM	#189 (permalink)
SoCal68 New Member Join Date: Jan 2007 Location: Southern California Posts: 2	I registered my first domain with GoDaddy, and it was quick and easy. User Controls for domain management are also easy to use.

02-11-2007, 02:32 PM	#190 (permalink)
coppa New Member Join Date: Feb 2007 Posts: 9	Be Carefull !!! Godaddy Is Evil My experience with godaddy is very very bad Don´t by premium domains with them as you will loose them - godaddy will steal them from you easily. Also forget about customer service . It´s very very bad and if you´re lucky you will talk with a 18 year old girl that knows nothing about domains or internet Be carefull with your credit cards - they will not refund you I am putting them on court AVOID THEM - go for any other - i am sure it´s better than godaddy Yes they´re cheap but you will understand why ...

02-11-2007, 03:22 PM	#192 (permalink)
Matthew. Senior Member Join Date: Dec 2006 Location: England Posts: 1,565	Very Good I have seen so many ridiculous reviews of GoDaddy i feel compelled to add my own. GoDaddy have always been my favorite registrar, i find their prices to be reasonable (hint coupons) and their support to be nothing short of excellent. Even at times when i have had to use the email support i have received a reply in a more than acceptable amount of time and it has been as helpful as possible. The only criticism i have of support is that there is no live chat which would be beyond helpful at times. ????: NamePros.com http://www.namepros.com/showthread.php?t=83569 The interface is good with the exception of two things: Speed (although it is reasonable) and the folders are nothing short of useless if you want anything done within an hour. Overall i have very, very few complains about the service i have received and intend to keep using them. __________________ University Grade Calculator juegosjuegos Your Hotel in Austria Matratzen

02-11-2007, 03:28 PM	#193 (permalink)
Dominioxpres Account Closed Join Date: Jan 2007 Posts: 219	Review iTS OK

02-11-2007, 10:24 PM	#194 (permalink)
circa1850 Account Closed Join Date: Nov 2006 Location: North Carolina Posts: 1,637	The old gray mare just ain't what it used to be... GoDaddy has gotten into so much sideline angles to generate revenue that they have lost focus of one primary business principle...customer service. ????: NamePros.com http://www.namepros.com/showthread.php?t=83569 I rank 7 on features as I do find their hosting very flexible and reliable. Interface/ease of use I interpret as their CP Customer service is the lowest I have ever seen it in all my years as being a customer of theirs. Currently, I would place it as some of the worst and poorly trained customer service agents and reps along with middle management not only in a domain related industry but in any realm of business. Their price and value is no longer a factor. Now many industry leaders have beaten the services and prices that GoDaddy offers for domain registration backed by customer service reps that know the domain business. My overall satisfaction ranks very low which corresponds to the many threads posted regarding their current lack of customer satisfaction and services. Other than the hosting plans and flexibility and familiarity, I would not have any purpose for GoDaddy

02-18-2007, 07:22 AM	#196 (permalink)
Robert Allen Senior Member Join Date: Sep 2005 Location: Cornwall, UK Posts: 1,531	Aweful Good value, but there are some major flaws. The phone support is terrible, and they are confusing you and trying to prevent helping the user. The price is reasonable, but it could be cheaper. There interface is smothered in advertisement for other services, which makes life confusing, and i avoid godaddy. They also tend to delete domains of illegal sites WITHOUT any warning, which i feel is wrong. Loads of features, too many to list, but they need to redesign the site, it is cluttered and looks like someones myspace profile. __________________ Great Directory \| Global Web Links Directory Visit the above and submit your link into the directory.

02-18-2007, 08:04 AM	#197 (permalink)
Rom Senior Member Join Date: Mar 2005 Posts: 2,436	I was just looking around and noticed most people are rating the customer service 1 star... Have you ever used their customer service? They have the best and fastest customer service in the industry. ~Rom

02-18-2007, 08:15 AM	#198 (permalink)
ofclean NamePros Regular Join Date: Jan 2007 Posts: 792	Yeah, people expect the customer service to help them out with coding issues for their site.

02-20-2007, 09:37 AM	#199 (permalink)
WORDSWORTH Senior Member Join Date: Nov 2006 Location: M@RVEL.COM Posts: 2,292	I repeat what I said in my earlier post: I have never had such good service from ANY company I have dealt with, domains or otherwise. If GoDaddy can do it, why not everyone else? The extra cost (and it's only a few cents) is well worth it. As long as GoDaddy continue to look after me this well I have no need to look anywhere else. Matt. __________________ Domains for sale, free available to register domain lists and much more! LLLL.com domains and other great names on sale! Click here!

02-20-2007, 10:44 AM	#200 (permalink)
mkylut NamePros Regular Join Date: Oct 2006 Location: Nice, Cote d'Azur Posts: 782	I'm very happy with godaddy. Excellant customer service and wonderful administration panel.

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