| | |||||
| ||||||||
| Web Hosting Discussion Hosting topics including DNS, control panels, servers, choosing a host, support. |
![]() |
| | LinkBack | Thread Tools |
| | #26 (permalink) |
| NamePros Regular Join Date: Oct 2008 Location: Florida
Posts: 449
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | I've been with host gator for years. Never late but if I happen to be late I just let them know and everything is fine.
__________________ ██ 6 Website HotSpots You May Have Missed | Custom Web Development & Graphic Deals ██ |
| | |
| | #27 (permalink) |
| NamePros Member Join Date: May 2009
Posts: 152
![]() ![]() | No problem with HG. The Chat Support have been fine too. And don't let people scare you with the "UN-INDEX" issue, I never had any issue with the rankings of my sites with HG. And if there were such issue, don't you think that it would be the most-discussed thing among webmasters? And HG will be shut down for sure ![]() .
__________________ Hostgator Coupon 2011: GATORHOSTINGFREE - 1 Cent for the First Month 25OFFGATORSAVING - 25% Off |
| | |
| | #28 (permalink) | ||||
| New Member Join Date: Sep 2011
Posts: 9
![]() |
| ||||
| | |
| | #30 (permalink) |
| NamePros Regular Join Date: Aug 2007
Posts: 855
![]() ![]() ![]() | I have been a HostGator customer for years, affiliate member for years, and host over 500 websites on Hostgator. Never a problem, never a complaint. I had a few questions non-hosting related about my websites, and the live help guys at Hostgator walked me through it. They are amazing. I don't know why anyone would say bad things about Hostgator.
__________________ |
| | |
| | #32 (permalink) | ||||
| Best Web Hosting Join Date: Mar 2010
Posts: 687
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
__________________ ██ HostMantis Affordable Web Hosting ██ Shared • Reseller • 24/7/365 Support • Instant Activation ██ CloudLinux • Softaculous • Fantastico • FFMpeg • PHP 5.3 ██ HostMantis on: Facebook • Twitter | ||||
| | |
| | #33 (permalink) |
| New Member Join Date: Feb 2012
Posts: 2
![]() | Host Gator does not support Magento, very bad treatment 1. HostGator changes wait_timeout to 20 on Feb. 1 2. Our Magento store starts failing for customers after checking out from paypal. 3. I spend a few hours trying to install fixes, and finally figure out that our wait_timeout is set to 20 seconds, way too low. 4. I call host gator and ask them to increase the setting, they do not tell me that they recently changed it, even though they sent an internal memo out about this, as we were informed later. THey told me that it can not be changed because we are on a shared hosting environment. But we could move to a VPS or dedicated server, which would raise our cost from about $100 a year to $2400 a year... 5. We call again and then are made aware that the change to the wait_timeout was recently made, and this is the cause of all our problems. They made this change and did not notify their customers. ????: NamePros.com http://www.namepros.com/showthread.php?t=573067 6. So I have been calling them for 4 days, and then finally at 11:30AM a person says they will change the wait_timeout, and that there is a ticket and it is in line to get done, and it should only take a few hours, and they will let me know when it is done. 7. 12 hours later and no email, no change, so I call, and they basically keep telling me they are working on it. So I ask for a manager. I talk to the manager and he says that no one will be able to do anything till monday, because there are no level 3 techs till monday. And that the guy I spoke to at 11:30AM was mistaken. I asked if there was anyone on call that could make this 1 minute change, and he says he can't do that for me, but he apolpgizes, this call took about an hour. In total I spent probably around 8-10 hours on the phone and now nothing will happen till Monday. I decided to just try and move our online store to a different company, one that will really support Magento. SO A WORD OF ADVICE, DO NOT USE HOSTGATOR IF YOU WANT TO USE MAGENTO. IN FACT I WOULD SAY TO STEER CLEAR OF THEM BASED ON OUR TREATMENT. This is coming from a programmer of 13 years who has dealt with many Hosting companies. |
| | |
| | #34 (permalink) | ||||
| Senior Member Join Date: May 2009 Location: internet@ctivist.com
Posts: 4,765
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
????: NamePros.com http://www.namepros.com/showthread.php?t=573067 MAGENTO says: Memory_limit no less than 256Mb (preferably 512) Hostgator Shared MAX is 256 and this is MORE than a lot of shared hosting. Get a VPS or DEDICATED like they suggest if you want more control - if you don't? stfu and good luck trying find something better that's cheaper. Or you could go to a Magento Hosting company that is recommended on their site. I personally have no time for people that join forums just to slate a company (especially when it appears that being a cheap a$$ is part of the problem) + ...
__________________ Running a "new" Ubuntified X60 Lenovo Tablet 1400x1050 - *sweet*
Last edited by defaultuser; 02-12-2012 at 11:20 PM.
| ||||
| | |
| Post Thanks / Like |
enlytend thanked for this post
|
| |
| | #35 (permalink) |
| New Member Join Date: Feb 2012
Posts: 2
![]() | The fact is... Default user, you seem pretty angry, maybe you should talk to someone about that. The way your talking it sounds like you work for them. ![]() First off, read THEIR magento page (http://www.hostgator.com/apps/magento-hosting.shtml), they advertise that magento works on their basic plan, in your face. Second, we don't mind paying more for a VPS or dedicated server, in fact we are doing that now, but definitely not with host gator. The problem with host gator is the poor customer service, that is why we are leaving them, and don't recommend using them for hosting. Whenever a company gets too big, the customer service goes down the drain. Think of cell phone customer service, that is what you get with host gator. And by the way the whole problem was their fault, they admitted to that, it caused checkout problems for 5 days for us, and I spent hours on the phone trying to get it resolved, and all we got was sorry but we can't do anything till Monday... Using the shared hosting worked fine for us till they made a change. You can read their email below. ( I removed the host gator employee's name for privacy) Hello, I apologize for the issues you have been seeing; this was due to a recent change on our shared/reseller servers that slow down php scripts that our monitoring team would normally disable. Normally, scripts that cause high load are fully disabled until they're corrected by the end user. With this new change, scripts are made to sleep for a small amount of time if their owner has been consuming a large amount of system resources in the past hour. We did disable this change this morning. ????: NamePros.com http://www.namepros.com/showthread.php?t=573067 I apologize for any inconvenience this may have caused. Best regards, ********** Level III Linux Systems Administrator HostGator.com LLC http://support.hostgator.com |
| | |
| | #36 (permalink) |
| Senior Member Join Date: May 2009 Location: internet@ctivist.com
Posts: 4,765
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | "HostGator's business plan is recommend for Magento" It's shared but still not basic. I think someone who joins a forum for the sole purpose of yelling at a hosting company is more angry than me. You're welcome. Good luck with your next provider. I'm sure you opted for a good VPS option.
__________________ Running a "new" Ubuntified X60 Lenovo Tablet 1400x1050 - *sweet*
Last edited by defaultuser; 02-12-2012 at 11:20 PM.
|
| | |
| | #38 (permalink) |
| New Member Join Date: Feb 2012
Posts: 2
![]() | i have paid them (hostgator) for new account, ... the answer : """" There is a problem with your billing account. Please contact sales@hostgator.com to get this resolved."""" I know for sure that i am not in any black-list ot something ...i have never done anithing wrong in my life. They have made me send them all my prudentials ... all kind of personal information, bank account screenshots and whatnot ... and still - no answer. People, do not go there. Avoid hostgator... something is really wrong with this company. ---------- Post added at 11:17 PM ---------- Previous post was at 11:16 PM ---------- i have paid them (hostgator) for new account, ... the answer : """" There is a problem with your billing account. Please contact sales@hostgator.com to get this resolved."""" I know for sure that i am not in any black-list ot something ...i have never done anithing wrong in my life. ????: NamePros.com http://www.namepros.com/showthread.php?t=573067 They have made me send them all my prudentials ... all kind of personal information, bank account screenshots and whatnot ... and still - no answer. People, do not go there. Avoid hostgator... something is really wrong with this company. |
| | |
| | #39 (permalink) | ||||
| NamePros Regular Join Date: Mar 2009
Posts: 537
![]() ![]() ![]() ![]() ![]() ![]() |
Generally found them 90% ok, every once in a while someone in support does not know the full score, but if you try again with someone else in support it is often ok the second time. And you can rate the responses you get. Sooner or later every host has problems, but consider these as a percentage of their activity. Hostgator could have lots of complaints because they are big, but still have a low percentage of complaints relative to other hosts. I don't know, and I don't work for them and I'm not an affiliate.
__________________ This is political opinionpoll.me | free recipes for drinks on your phone and tapforex.com for currency | energy meters digital archery | walletdeal | shopfor3d.com | casino cloud | mobilehealthcarestore | 3dfashionistas | e-bike.tv | carwallets.com | ebookreader | ||||
| | |
| | #41 (permalink) |
| NamePros Member Join Date: Jun 2006
Posts: 149
![]() | I am with hostgator and i always make late payments (very bad habit). They will send me an emailing me to pay. Then they email me again after few days and if still i dont pay they will send me a last warning saying if i dont pay by xyz date my account will be suspended.
__________________ SEO Training : Search Engine Optimization training Resell rights : Master Resell Rights Software Scripts, Code & articles : Php scripts and VB Source code Website designer : Web designer from Mumbai |
| | |
| | #42 (permalink) |
| New Member Join Date: Mar 2012
Posts: 13
![]() |
Last edited by Artwm; 03-20-2012 at 02:28 PM.
|
| | |
| | #44 (permalink) |
| NamePros Regular Join Date: Aug 2007
Posts: 855
![]() ![]() ![]() | Again, i've never had a problem with hostgator and for those that say the customer service is bad.. What?! I've used live help 20-30 times and my issue is always resolved within minutes with little to no wait time. Just pay your bill on time and you wont have a problem.
__________________ |
| | |
| | #45 (permalink) |
| First Time Poster! Join Date: Aug 2004 Location: Chelmsford, UK
Posts: 11,404
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | I used Hostgator a while back - never again! Their customer service was truly awful - just about capable of fixing the most basic issues in a timely matter - for anything more complex.. forget it! Service was poor, product was poor, all in all a terrible experience. |
| | |
| | #46 (permalink) |
| NamePros Member Join Date: Oct 2006 Location: Romania/Albania
Posts: 166
![]() | What kind of complex issue? If it is a coding issue (your script/site has errors), you should know, you are buying hosting service not programming service
__________________ ✿✿✿✿✿✿ ImageHosting.biz - Free Image Hosting ✿✿✿✿✿✿ |
| | |
| | #48 (permalink) |
| New Member Join Date: Apr 2012
Posts: 16
![]() | I actually like HostGator. I've never paid my bill late so I admit I haven't had my account suspended but I know a lot of hosts will suspend your account for late payment... not just HG.
Last edited by Qtip; 04-21-2012 at 11:01 PM.
|
| | |
| | #50 (permalink) |
| Senior Member Join Date: Jan 2006 Location: Wyomissing, PA, USA
Posts: 1,222
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | In my view, Magento is a bit of a scam for small-time stores... Magento seems to be purposely excessively complicated (thousands of files, and a DB layout that will drive one bonkers) to steer people over to their enterprise software / paying consultants to make adjustments that are a cinch in many other shopping cart programs, which tend to be more suitable for small-time stores (ie. several hundred items and say a few hundred K or so in annual revenue), such as Zen Cart. And secondly, Magento is extremely resource intensive - great way for shared webhosting companies to push the upsell (not saying Hostgator specifically is, but some hosters presumably are), to VPS which is practically a prerequisite for running Magento reliably. ????: NamePros.com http://www.namepros.com/showthread.php?t=573067 From my experience, and that of some others I've assisted, Hostgator services are fantastic for what one pays, and works as advertised. And as for script / cpu limits, Hostgator enforces them, but with seemingly more leeway / advanced support notices than many that will simply cut the service off and/or send a crazy high bill ... Hostgator, at least in my experience, does not do that - they provide excellent services at affordable prices. Ron
__________________ Domagon - Website Management and Domain Name Sales |
| | |
![]() |
LinkBacks (?)
LinkBack to this Thread: http://www.namepros.com/web-hosting-discussion/573067-why-hostgator-sucks-review.html | ||||
| Posted By | For | Type | Date | |
| Hosting reviews: HostGator | This thread | Refback | 09-25-2011 12:56 PM | |
| HostGator Review | Which Hosting Sucks? | This thread | Refback | 03-22-2011 09:42 AM | |
| Private Nameserver - Kompoz.com | This thread | Refback | 07-30-2010 07:51 AM | |
| Private Nameserver - Kompoz.com | This thread | Refback | 07-30-2010 07:07 AM | |
| Does anybody now a better host then Hostgator? | This thread | Pingback | 09-20-2009 10:35 PM | |
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| |