domain addon help
 

ive tried adding a domain onto my server which i no has domain addon support and i keep getting an error:

and some times:


i use name.com as a registrar, and lets assume that im a total noob at dns so somebody mind giving me a hand adding a domain.

i no for sure its the right domain, maybe its something wrong with the name servers do i have to have the nameservers as the same as the main domain is using or do i have to use the ip name servers provided

please help im in kinda desperate need

I'm assuming a few things so correct me if I'm wrong. You registered a domain through a registrar like godaddy or networksolutions, but it's still parked at the registrar, meaning you didn't login to your registrar's control panel and associate the domain with your hosts DNS servers:
Primary: 72.233.51.62
Secondary: 72.233.51.62
(One thing that is very bad is that both nameservers are on the same IP, that's a big red flag right there to possibly look for a different hosting company)

Once you have associated your new name with those DNS IP's, then in your control panel software, or webserver config files if you're not using a control panel, you can associate the subdomain with the correct virtual host.

Does that make sense? It just looks like your webserver's DNS hasn't been updated to be 'in charge' of your new registered domain name.

the domain name info as provided by my hoster is ns18.iipanel.net: 72.233.51.62
ns19.iipanel.net: 72.233.51.63 and im using name.com so would you say i would add the name server or ip address

just add the provided name servers in your name.com domain control panel(Use edit name servers option). it may take upto 3 days to propogate.

nb.

Anyway, you your host's tech staff can fix your issue.