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Old 05-02-2007, 11:35 AM   · #1
qdaly
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Demand Media Update & Clarifications

Hi Everyone,

I just logged on and saw that there are some questions so I wanted to post some clarifications to help clear up any misunderstandings. I also wanted to share with you the press release that went out this AM about me.tv. And finally, give you a heads up that we are working on a re-cap of the first day of premium sales which I will share with this group as soon as it's final.

Okay, first, some clarification:
- Renewal Pricing: The price that is paid for a premium name is the same as the renewal price. So if you bought a name for $500, the renewal is $500. We are letting everyone know that this is subject to change, because we are not in control of this TLD. The price could be higher and the price could be lower. There is also the option to lock in the name at the set price for multiple years, but does require paying for it up front.
- Cost vs. Price: I also wanted to clarify this nuance because in my communications I have been telling folks that Verisign sets the "pricing". Well, to be clear, Verisign sets the cost and as a retailer, Demand Media/eNom can set the pricing. We believe that in order to drive sales, we need to keep as many premium names as possible at cost. So, in that regard, we are not setting the price, we are defaulting to the cost.

The ME.TV press release:
I don't think there is any new information, but just wanted to let the form know that it is out:
http://biz.yahoo.com/bw/070502/20070502005879.html?.v=1

I will plan to post updates on the premium sales tonight or first thing tomorrow. Please let me know if you have any questions.

Best, Quinn


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Old 05-02-2007, 11:53 AM   · #2
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Quinn,

You say "There is also the option to lock in the name at the set price for multiple years, but does require paying for it up front."

I just tried to Add Years to my premium name that I bought and the page just reloads so I cannot add years. Also, TOS says "The registration period for a .TV domain name is for one-year."

So, from what I see, all Premiums released cannot be renewed, yet anyway.

Has anyone else tried to Add Years from their enomcentral.com account?
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Old 05-02-2007, 11:54 AM   · #3
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thanks for stopping in quinn :-)
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Old 05-02-2007, 11:58 AM   · #4
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I just spoke to a rep from ENOM this morning and they told me renewals for premiums are only 10-15% of the registration price?

so which one is it? I spent quite a lot and would like to know for sure.
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Old 05-02-2007, 12:03 PM   · #5
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Quinn,

We need clarification on:

- ability to Add Years
- renewal price
- DM's ability to set retail prices

Since I could not Add Years to my new Premium Name, I am guessing that the renewal price is up in the air.

Thanks.
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Old 05-02-2007, 12:09 PM   · #6
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Some questions.....

Will there be more templates available?
Will the names resolve correctly or always to -me.tv at the end?
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Old 05-02-2007, 12:11 PM   · #7
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I agree.

I have a name that Enom is telling me I can't renew for more than one year and are claiming I need to pay $5,000.00 each year?

Also this name was purchased a while ago not May 1st.

This seems a little ridiculous....
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Old 05-02-2007, 12:12 PM   · #8
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Originally Posted by qdaly
Hi Everyone,

I just logged on and saw that there are some questions so I wanted to post some clarifications to help clear up any misunderstandings. I also wanted to share with you the press release that went out this AM about me.tv. And finally, give you a heads up that we are working on a re-cap of the first day of premium sales which I will share with this group as soon as it's final.

Okay, first, some clarification:
- Renewal Pricing: The price that is paid for a premium name is the same as the renewal price. So if you bought a name for $500, the renewal is $500. We are letting everyone know that this is subject to change, because we are not in control of this TLD. The price could be higher and the price could be lower. There is also the option to lock in the name at the set price for multiple years, but does require paying for it up front.
- Cost vs. Price: I also wanted to clarify this nuance because in my communications I have been telling folks that Verisign sets the "pricing". Well, to be clear, Verisign sets the cost and as a retailer, Demand Media/eNom can set the pricing. We believe that in order to drive sales, we need to keep as many premium names as possible at cost. So, in that regard, we are not setting the price, we are defaulting to the cost.

The ME.TV press release:
I don't think there is any new information, but just wanted to let the form know that it is out:
http://biz.yahoo.com/bw/070502/20070502005879.html?.v=1

I will plan to post updates on the premium sales tonight or first thing tomorrow. Please let me know if you have any questions.

Best, Quinn



Thank you for coming in to help address the questions many of us have regarding premium Dot TV names and the renewals. The price structuring for renewals of premium names is very ambiguous in my eyes. If there is any information you can provide on long term renewals I'd appreciate it.

Best wishes,

C.T. Kirkpatrick
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Old 05-02-2007, 12:14 PM   · #9
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I just called a totally different rep at ENOM. same answer.

only 10-15% of your premium registration price.

Personally, I'd feel more comfortable seeing the answer SOMEWHERE PRINTED on ENOM.TV

not trying to make waves, but it would be very professional to let your customers know what they are getting into before launch. ENOM/DEMAND should've figured this out earlier and I should've done my due diligence before spending money... shame on me...

in the very least, please PUBLISH the facts on ENOM's own site for us all to see. As a customer, it is our right to know what we're getting into, true?

-------

don't get me wrong... I'm happy with my purchases (but many were made with the understanding of 10-15%, not 100% renewal), but would like to know what to expect... besides it's too late for chargebacks, right? LOL. ;-)

The 100% renewal is only going to hurt the .TV TLD in the long run, no? (adoption, abandonment, ambiguity, etc) Fortunately .mobi doesn't work that way, because I'm invested heavier into that.

fwiw, I'm a developer and would like to know how much money to set aside for DEV vs RENEWAL. big OUCH or small OUCH, if you know what I mean...

Last edited by MrRhee : 05-02-2007 at 12:19 PM.
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Old 05-02-2007, 12:19 PM   · #10
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Originally Posted by MrRhee
I just called a totally different rep at ENOM. same answer.

only 10-15% of your premium registration price.

Personally, I'd feel more comfortable seeing the answer SOMEWHERE PRINTED on ENOM.TV

not trying to make waves, but it would be very professional to let your customers know what they are getting into before launch. ENOM/DEMAND should've figured this out earlier and I should've done my due diligence before spending money... shame on me...

in the very least, please PUBLISH the facts on ENOM's own site for us all to see. As a customer, it is our right to know what we're getting into, true?



That would make a HUGE difference but sounds to good to be true.

Maybe replace the word "only" with "cannot be more than". That sounds more realistic.
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Old 05-02-2007, 12:27 PM   · #11
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Originally Posted by Exclusively.tv
That would make a HUGE difference but sounds to good to be true.

Maybe replace the word "only" with "cannot be more than". That sounds more realistic.




realistic, perhaps, but if this TLD and its' backers want to be a major contender, than they need to be content with charging higher renewal fees than other TLDs, but not over-the-top by charging 100% premium rates... that's, imho, is potentially suicidal and unneccesary. I have a few domains that are 1000+ registration fee and wouldn't mind paying $100 year renewal... I don't love the idea... but much easier to stomach than $1000 a year per domain. I would so quickly get out of .TV and pour my funds into .COM or even .WS (LOL)


but perhaps that's the biz model, if we buy a premium and can't afford or don't want to pay the exorbitant renewal fees, then they just re-release it to the pool for the next guy to buy at full price. That's not a win/win situation for the TLD, especially if the TLD expects any longevity... from a consumer standpoint (user experience will suffer if domain constantly changes hands, right?) and development standpoint.

... but that's just my opinion.
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Old 05-02-2007, 01:51 PM   · #12
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I have now heard both ways from 2 different enom reps.

- renewal will be 10-15% of the purchase price
- renewal will be purchase price + 10-15% more

which is correct?
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Old 05-02-2007, 01:55 PM   · #13
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I picked up a Premium Name yesterday from the new release list. It was boca.tv for $100.

I doubt that the renewal fee will be $10 or $15. More like $110 to $115 per year.
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Old 05-02-2007, 02:32 PM   · #14
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That was a good press release, this makes me happy...


I understand what people are frustrated about in pricing, but what Demand is really trying to do is insure that people buying names are really going to develop sites and develop them well.

.TV is really a developers game at this point, unless you already have a few gems in your pocket.


It would be nice though to get more insurance on the renewal fee's but they probably cant do that because they are trying to judge demand early on and they are trying to do what is right for .TV as a whole.
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Old 05-02-2007, 03:28 PM   · #15
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If you can't afford the premiums, there are so much fish in the sea to make money.

Thanks qdaly for stopping bye.
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Old 05-02-2007, 05:05 PM   · #16
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Originally Posted by malibumobile
I have now heard both ways from 2 different enom reps.

- renewal will be 10-15% of the purchase price
- renewal will be purchase price + 10-15% more

which is correct?




http://www.namepros.com/1923299-post14.html

I think it is the case of 10-15% more.
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Old 05-02-2007, 07:35 PM   · #17
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Originally Posted by TheWatcher
If you can't afford the premiums, there are so much fish in the sea to make money.

Thanks qdaly for stopping bye.



I can afford the premiums. I can afford the renewals. I can afford to look in the sea for other fish.

Not getting a straight answer is something NONE of us can afford.

How can they not know at this point?

Why was a decision of this magnitude not made BEFORE launch?

Once again, I know they need to worry about what is best for the TLD, but let me tell you, as a consumer of their product/service... a possible "bait & switch" is unhealthy for any company. I am behind .TV 100%, my money and development team can attest to that, but it breeds mistrust and doubt not knowing what they are going to be charging me a year from now... I'd like to begin development, but what's to stop them from saying: "we want your domain, so we're charging you 500% to renew it..."?

More & more, I think that .MOBI's rollout was well orchestrated and a model for other TLDs to follow... only about 5000 premiums, not 50,000+ premiums... and at least my .MOBI renewals are only $10-$15 a year MAX...

not: "maybe 10%-15% +/- registration or something else entirely... we'll let you know later."

I believe everyone in this forum would like a straight, professional, definite "answer" so we can be prepared. anyone that doesn't care what the renewal price is fooling themselves... can you imagine if .COM worked that way? everyone would be ready to fight, true?

anywho... back to the .TV mines... there's still gold in there.

All I want is a straight answer and I will call them everyday until I get one.
At this point in time, I can't even get the SAME answer from them.

.
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Old 05-03-2007, 12:11 AM   · #18
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Originally Posted by qdaly
Please let me know if you have any questions. Best, Quinn


First, thanks for your time and being accesible to this forum. If I may quote from your AllThings.tv interview-
" Our objective is simple: make .TV the hottest TLD. We are going to do this by driving consumer adoption of .TV as a personal portal to discover, program and share rich media based on each user’s interest...We believe media has become more personal and community focused, so users want to build their own space and control their social network."

It seems to me that, If you are going to entice the myspace and youtube crowd to be a new sector for .tv, they will have to trust that the .tv domain is secure and credible. Having rumours that the support misleads people and the renewals are hugely expensive (will they even hear that ONLY premiums renewing for huge amounts ?) and that buyers are given conflicting renewal amounts after the fact will not, IMHO, create the kind of PR that help the cause. Again thanks for listening.
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Old 05-03-2007, 12:35 AM   · #19
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Rhee I agree with you and in all honesty I am pretty sure Quinn Daly cannot answer that. I think this is a Verisign ploy, before they wanted minimum two year regs that was always the policy when you bought a domain at www.tv. Now you can only reg one year and they will then look to see if they can gradually increase.

Example we had 1000 $500 premiums regged lets see if we can bump their renewal to $550 ok we pick up another $50,000

We regged 1000 $1000 premiums great $1100 pick up another $100,000

But Quinn where you did play a shell game was pricing vs cost because I am sure all those piece of crap $100 premiums like 10bozi.tv att-wa.tv and cumbubbles.tv just to name a few were cost Reg fee which you marked up to $100 and that is disgusting IMO those names are not even reg fee domains.

Demand Media come and reg cumbubbles.tv just $100 and build your tv channel make your parents proud
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Old 05-03-2007, 12:51 AM   · #20
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Originally Posted by equity78
Rhee I agree with you and in all honesty I am pretty sure Quinn Daly cannot answer that. I think this is a Verisign ploy, before they wanted minimum two year regs that was always the policy when you bought a domain at www.tv. Now you can only reg one year and they will then look to see if they can gradually increase.

Example we had 1000 $500 premiums regged lets see if we can bump their renewal to $550 ok we pick up another $50,000

We regged 1000 $1000 premiums great $1100 pick up another $100,000

But Quinn where you did play a shell game was pricing vs cost because I am sure all those piece of crap $100 premiums like 10bozi.tv att-wa.tv and cumbubbles.tv just to name a few were cost Reg fee which you marked up to $100 and that is disgusting IMO those names are not even reg fee domains.

Demand Media come and reg cumbubbles.tv just $100 and build your tv channel make your parents proud


Equity, if you noticed, they even had TM typo names on there . Pandor.tv among others... I personally find that hillarious, perhaps i have found the first target for "isgay.tv"?
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Old 05-03-2007, 02:32 AM   · #21
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Originally Posted by MrRhee
I can afford the premiums. I can afford the renewals. I can afford to look in the sea for other fish.

Not getting a straight answer is something NONE of us can afford.

How can they not know at this point?

Why was a decision of this magnitude not made BEFORE launch?

Once again, I know they need to worry about what is best for the TLD, but let me tell you, as a consumer of their product/service... a possible "bait & switch" is unhealthy for any company. I am behind .TV 100%, my money and development team can attest to that, but it breeds mistrust and doubt not knowing what they are going to be charging me a year from now... I'd like to begin development, but what's to stop them from saying: "we want your domain, so we're charging you 500% to renew it..."?

More & more, I think that .MOBI's rollout was well orchestrated and a model for other TLDs to follow... only about 5000 premiums, not 50,000+ premiums... and at least my .MOBI renewals are only $10-$15 a year MAX...

not: "maybe 10%-15% +/- registration or something else entirely... we'll let you know later."

I believe everyone in this forum would like a straight, professional, definite "answer" so we can be prepared. anyone that doesn't care what the renewal price is fooling themselves... can you imagine if .COM worked that way? everyone would be ready to fight, true?

anywho... back to the .TV mines... there's still gold in there.

All I want is a straight answer and I will call them everyday until I get one.
At this point in time, I can't even get the SAME answer from them.

.



Very well put Mr Rhee, and very very worrying state of affairs.

Was I naive to think that all of the big issues had been ironed out with Demand Media prior to the launch?
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Old 05-03-2007, 02:46 AM   · #22
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While I do have Faith in the Extension ...

I do not have faith in this "Premium" set up at all ....
I do not have faith in renewal fees at all ....
I do not have faith in any answers we've received so far ..

I do not have faith in What Should be Certain Rights for ANY Domain Name Owners (Anyone who actually paid for the domain) Period.



Demand/Enom needs to get their act together very soon .... Many are being turned off on the extension over the way it's being handled so far - and that will be a shame IMO !




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DOT TV - I Love your Extension - But I hate the way You're handling it so far

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Old 05-03-2007, 06:32 AM   · #23
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High renewal costs

Demand Media and VeriSign will destroy any chance of a resurgence in the .tv TLD with these excessively high renewal fees. It's sheer greed. There was no way in the world I was going to buy $5000 or $10,000 premium names and be faced with such big renewal fees. If this TLD doesn't take off in the next six months (and there's nothing to say it will happen now with these exhorbitant fees) then I'd be sitting here this time next year faced with big renewal fees and wondering whether to cut my losses and flog the name off or get in deeper. I think a lot of people would have seen it that way. When I logged into Enom and looked at the Premium names list just over 48 hours ago there were 53,075 names listed for sale. Now there's 52,921. That's 150 names sold in 48 hours and the cream has gone. So how do you now flog off the not-so-good stuff?

One other point: a friend of mine was talking to a sales exec at BuyDomains.com yesterday and he knew nothing about the .tv launch. Okay, he could have been playing it down ... or he genuinely may not have known. I suspect the latter. There was bugger all coverage in Google News in the two weeks leading up to the launch so I suspect relatively few people knew about it. I think the only people who knew were the people who hang out here, those who attended the launch and those who watch Carson Daly. I looked up Google News a few minutes ago and went four screens in searching on "Demand Media" and ".tv launch" and the only coverage of the launch in the past 48 hours appears to have been by Domain Informer, StartUp Beat and ZdNet - all Internet media groups. And of course the usual Business Wire press release. The ZdNet review actually poured cold water on it. There was not one bit of coverage in the mainstream media that I could see. Maybe I missed it - maybe there was coverage two days ago. Has anyone seen any proper press articles?

I was very optimistic about the .tv TLD three weeks ago but now I'm quite pessimistic.



Originally Posted by qdaly
Hi Everyone,

I just logged on and saw that there are some questions so I wanted to post some clarifications to help clear up any misunderstandings. I also wanted to share with you the press release that went out this AM about me.tv. And finally, give you a heads up that we are working on a re-cap of the first day of premium sales which I will share with this group as soon as it's final.

Okay, first, some clarification:
- Renewal Pricing: The price that is paid for a premium name is the same as the renewal price. So if you bought a name for $500, the renewal is $500. We are letting everyone know that this is subject to change, because we are not in control of this TLD. The price could be higher and the price could be lower. There is also the option to lock in the name at the set price for multiple years, but does require paying for it up front.
- Cost vs. Price: I also wanted to clarify this nuance because in my communications I have been telling folks that Verisign sets the "pricing". Well, to be clear, Verisign sets the cost and as a retailer, Demand Media/eNom can set the pricing. We believe that in order to drive sales, we need to keep as many premium names as possible at cost. So, in that regard, we are not setting the price, we are defaulting to the cost.

The ME.TV press release:
I don't think there is any new information, but just wanted to le