Hi, i've been with them for nearly a Year with Zero problems,
but now my sites have been offline for over 12 hours (i've
tracked other downtimes) and i'm usually receiving late
support.
I've also referred some friends to optik but now don't know
if they are in business or not.
Site looks to be down for me. Do you have a backup?
Also, have you tried contacting them through another support channel or anything? Even a phone number in the whois details might be worth it.
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Good thing you kept backups, it looks like they are still down.
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This hosting it's pure crap. Was offline for over 72 hours. Now, their domain it's online again but my account (and others i know) are offline. The only guy that it's behind this never replies an e-mail.
With a 72 hours downtime, I think it is time to move.
Unexpected things can happen at any time and we cannot blame the host for that, but they have the responsibility to give proper updates to their clients without pushing them into total darkness.
Im also defrauded by this Ron Johnson.. I regret entrusting my websites to his hosting... There were so many instances their servers were down - BIGTIME and DDOS attacks.. Its just bad I didnt consider those as signals to move out ealier.. I later found out that there are tons of providers who offer lower fees with almost perfect service and uptime
Now I got 15 websites with databases and they are ALL GONE not even a single backup!
I regret trusting Mr Ron Johnson and his Optikhosting which I never recommend to anyone here at namepros
check out the threads I posted .. I just need to air my disgust with this hosting and ofcourse to warn others:
Good luck everyone and be wary when choosing your hosting!!!
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OptikHosting is closed. Ron gave notice of two weeks. If you didn't back up your files in that time frame, you are at fault. You are unfairly bashing people, and it's not right.
First, 2 weeks notice is not exactly 2 weeks as Ron Johnson has been claiming.
Here are the issues:
First, the server was down during that period and he has never get back to me with the emails I keep sending him
Second, how can I access the server to backup when Ron the server was down and he gave me alternate access just days before he shut down.
Third, I have emailed him since I couldnt backup because of the issues on his server I requested him to just transfer my websites to his NEW server.. BUT he never got back to me.
Fourth, I told him I was moving to another state when this happened so I have very limited time to access my files considering also that I just got a day or 2 only when he finally gave me the correct access.
What gives to that? Is it fair?
I guess not.. Ron Johnson if you are reading this message you have ruined every trust I gave you.. You are no less than a fraud in dealing with your customers. Even DieGold can attest to this !!
Here's to the downfall of your business!!
I never recommend you to my friends here at namepros and everywhere!
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