Honesty, integrety, openess, payment for multiple clicks, quick non-automated replies to emails, good servers, fast payment - or even payment twice a month like some others, buyers who have their contracts broken by the sellers to get immediate refunds, these are just a few of the areas you could start with.
I am sure there will be a lot of posts here very quickly. But hey, you could start by telling us under which section of the contract mTLD has the right to void the recent .mobi auction, and of course publish that contract on here.
Welcome to the 'Sedo.com - Official thread'.
P.S. Keith could you confirm that you will reply to posts daily/bi-daily/once or twice a week/ monthly or is this just a PR stunt to try and garnish good will that you will ignor as you do for the most part on other forums?