okmedia

I have had over a dozen domains with Godaddy for over a year. Then I noticed that I could not login to my account, so I checked whois for one of my domains and it showed a different owner. Someone had hacked my account. I contacted godaddy by phone and he told me to send an email to a certain department. That department took about 24 hours to respond and told me to contact a different department. After I finally made contact I was told to fill out a form, scan it, and email it to that department and they would get my domains back, but I had to open a new account. But you cannot just open a new account, the only way to do that is to BUY a Godaddy product. I was told that I had spyware on my computer and that is how they hacked my account, but there was NO OTHER account of mine that got hacked, only my Godaddy account. A person on the phone told me that they had an entire department dedicated to undoing stolen accounts, yet insisted that Godaddy was not hacked, but my computer!!!! EITHER GODADDY has really BAD security, or they are doing it to get people to buy more product. It actually happened a second time one week later!!! Part of the transfer process I had to engage a lock for 60 days preventing me from transferring my domains to another registrar. As soon as that time is up I AM TRANSFERRING ALL MY DOMAINS!

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