I just called a totally different rep at ENOM. same answer.
only 10-15% of your premium registration price.
Personally, I'd feel more comfortable seeing the answer SOMEWHERE PRINTED on ENOM.TV
not trying to make waves, but it would be very professional to let your customers know what they are getting into before launch. ENOM/DEMAND should've figured this out earlier and I should've done my due diligence before spending money... shame on me...
in the very least, please PUBLISH the facts on ENOM's own site for us all to see. As a customer, it is our right to know what we're getting into, true?
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don't get me wrong... I'm happy with my purchases (but many were made with the understanding of 10-15%, not 100% renewal), but would like to know what to expect... besides it's too late for chargebacks, right? LOL. ;-)
The 100% renewal is only going to hurt the .TV TLD in the long run, no? (adoption, abandonment, ambiguity, etc) Fortunately .mobi doesn't work that way, because I'm invested heavier into that.
fwiw, I'm a developer and would like to know how much money to set aside for DEV vs RENEWAL. big OUCH or small OUCH, if you know what I mean...