| New Member | Namecheap I need HELP please.. I need help Can someone here get in touch with Jerry or Michael K. a domain renewal notice was sent ot my yahoo email and it went straight t my junk mail folder.. the domain expired in 3 days accordign to the renewal notice.. the client calls me today to tell me the domain has expired and it has all the expired labels on a highly visited site that goes onTV... yet it has expired.. I am in big trouble.. I check whois and truly AfterNIC wants me to buyit from them for $39 or nothing less than $200 i do not know which..I have just a little less than 12 hrs to rectify this problem . I really need a phone number i can reach them on.. pls anybody here has that number? I need to talk to them one on one.. or can you read my email and see what problem i have , maybe you can persuade Namecheap to let me renew or re-register and not have to go to AfterNIC and spend teh next 2 days negotiatign while my contract goes belly-up because i missed a 3-day grace period. please help me here
Many Apologies for my first email. i panicked and did not know what to do next but beg
1: This renewal notice came in 3 days ago from today
2: It came straight to my junk folder.. so i naturally did nt read it until now
3: I wish to renew but it has obviously expired after giving me a grace period of three days
4: Please Namecheap. this is one of my valued clients and i need to renew today before they get up inthe morning and maybe take the job to someone else.
5: I usually geta 30-day notice.. but this came in just 3days before expiry.. It is hardly my fault that i did not check my email junk box everytime.
6: Can it be given 3 more days so i can renew. if i cannot renew, i wish to register again.
7: AfterNIC now own the domain. they put $39 dollars on it. I shall try to pay but getting it back up and running will take time 24/72 hours maybe. I cannot afford that wait as it would mean some level of unprofessionalism on my part and a bad appraisal for the IT guys at theclien'ts office.
8: What can we do to resove this peacefully.
At least let me register if i cannot renew.
Thanks
Note: forwarded message attached. |